Banqueting Event Services Lead

Cape Town International Convention Centre; Cape Town; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A premier events venue in Cape Town is seeking an experienced Event Services Manager to oversee event planning and operations. The ideal candidate will manage daily restaurant operations, supervise staff, and ensure client satisfaction through effective communication and planning. A diploma in hospitality is required, alongside substantial supervisory experience in a high-standard environment. Applicants must demonstrate excellent negotiation and management skills and have a passion for customer service.

Qualifications

• Minimum three years of experience at a supervisory level in a five-star establishment.
• Experience managing and leading a team is essential.
• Event Health and Safety knowledge is advantageous.

Responsibilities

• Manage daily operations of the restaurant for assigned events.
• Ensure safety standards are maintained by staff and clients.
• Conduct performance reviews and manage staff discipline.

Skills

Management skills

Planning skills

Organizational skills

Client networking

Communication skills

Negotiation skills

Time management

Education

Diploma in Hospitality or Food and Beverage Management (NQF Level 5)

Job description

A premier events venue in Cape Town is seeking an experienced Event Services Manager to oversee event planning and operations. The ideal candidate will manage daily restaurant operations, supervise staff, and ensure client satisfaction through effective communication and planning. A diploma in hospitality is required, alongside substantial supervisory experience in a high-standard environment. Applicants must demonstrate excellent negotiation and management skills and have a passion for customer service.