Banquet Co Ordinator

Nedbank; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading South African financial institution is seeking a Banquet Coordinator to oversee event planning and execution at their premises. The successful candidate will manage catering logistics, client relations, and financial reporting. With a strong emphasis on hospitality and project management, this role demands a minimum of 5 years experience in the industry. This is a full-time role located in Gauteng.

Qualifications

• 5 years' experience in hospitality and catering industry.
• Experience with event logistics and client relations.
• Proficient with financial and stock management.

Responsibilities

• Plan and execute events in dining areas.
• Communicate with clients and vendors effectively.
• Manage hospitality team performance and logistics.

Skills

Event and project management

Budgeting

Client Service Management

Operational planning

Communication

Education

Tertiary qualification in hospitality management or related field

Matric / Grade 12 / National Senior Certificate

Job description

Banquet Co Ordinator – Sandton

Job Purpose

The Banqueting Coordinator is responsible for planning, organizing, and executing events in the Nedbank dining rooms and 135 Rivonia Campus as well as provide quality and accurate administrative support services. This includes management of financial and stock aspects as well as event logistics, coordinating with clients/internal department as well as external service providers to ensure seamless service delivery.

Job Responsibilities

• Effective communication and responsiveness in dealing with clients and vendors
• Create new, capture and confirm existing bookings
• Capture requirements for the kitchen and other areas
• Function management - Build and maintain relationships and service delivery between dining rooms, catering team, internal stakeholders and vendors through collaboration, meetings and daily interactions
• Welcome guests and manage the flow of events in the dining rooms and common areas
• Oversee the running of all events from start to end
• Monitor customer feedback through surveys, NPS (Net Promoter Score) and daily interactions with clients to identify areas of strength and development
• Meet client needs by displaying subject matter expertise in hospitality industry and providing guidance and understanding of client requests
• Manage and monitor hospitality team output through performance, capacity planning, overtime as well as work and resource allocation
• Ensure recovery of all costs for services rendered: Create, capture, receipt and flip invoices for events on Ariba
• Prepare month-end reports: Finance billing close off, Opcom report, beverage variances
• Financials: work close with the financial officer for budget and forecasting
• Place all beverage orders with suppliers for the NDR and business unit requests
• Beverage, equipment and smalls inventory control
• Assist clients and suppliers with Ariba
• Assist suppliers with outstanding payments and statements recons
• Identify improvement/change opportunities to systems, procedures and standards
• Enhance quality of decisions and solutions through evaluation against current industry best practices and client requirements
• Random benchmarking and cost comparison exercises with other suppliers and establishments/corporates

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

• Tertiary qualification in hospitality management, food & beverage or hotel management

Minimum Experience Level

• 5 years' experience in hospitality and catering industry

Technical / Professional Knowledge

• Event and project management
• Budgeting
• Business administration and management
• Client Service Management
• Employee training/development
• Operational planning
• Principles of project management
• Governance, Risk and Controls
• Strategic planning
• Building Partnerships
• Earning Trust
• Communication
• Customer Focus
• Driving for Results

The Wesley Boutique Hotel & Spa – The Wesley Boutique Hotel (Boutique Hotel Manager & Event Planner)

Overview

We are seeking a dynamic and experienced boutique hotel manager with a knack for event planning to oversee the daily operations of our esteemed guesthouse, The Wesley Boutique Hotel. The ideal candidate must have a passion for delivering exceptional guest experiences and have a proven track record in hospitality management and event coordination. As the boutique hotel manager and event planner, you will be responsible for orchestrating memorable events while ensuring the smooth operation of our guesthouse.

Roles and responsibilities include but are not limited to:

• Managing and coordinating staff schedules and duties, including event staff for special occasions.
• Responding to and resolving guest inquiries and complaints promptly and professionally.
• Ensuring the cleanliness and maintenance of guest rooms, common areas, and event spaces.
• Overseeing the seamless check-in and check-out process for guests attending events or staying at the guesthouse.
• Monitoring and managing guest reservations and bookings, including those for events and special occasions.
• Implementing and maintaining initiatives to enhance guest satisfaction during their stay and at events.
• Managing inventory and ordering supplies, including those necessary for events.
• Planning, organizing, and executing various events, ranging from intimate gatherings to larger celebrations, ensuring each event meets or exceeds guest expectations.

Skills and Attributes:

• Excellent communication and interpersonal skills to liaise effectively with guests, staff, and vendors.
• Strong leadership qualities and problem-solving abilities to manage both day-to-day operations and event logistics.
• Attention to detail and ability to multitask effectively in a fast-paced environment.
• Capacity to work both independently and collaboratively as part of a team, fostering a positive work environment.
• Experience in hospitality or guest services, with a demonstrated background in event planning and management.
• Familiarity with reservation management software and event planning tools is advantageous.

Requirements:

• Must possess your own or reliable transportation and hold a valid driver's license.
• Minimum of 3 years' experience in a similar managerial position within the hospitality industry.
• Willingness to live on-site as a live-in manager.
• Flexible availability to work weekends and public holidays, as required.
• Fluency in English is essential; proficiency in other languages is beneficial.
• Expected start date: Immediate (Urgently hiring)
• Job Type: Full-time
• Ability to Commute: Bryanston, Gauteng (Required)
• Experience: Hospitality: 3 years (Preferred)

Note

Posted today