Banking Client Relations Specialist - Hybrid & Growth

Nedbank; Pietermaritzburg; Hybrid; ZAR 300 000 - 400 000; Full time

Job summary

A leading South African bank seeks a skilled Client Liaison to enhance business relationships through outstanding customer service. The ideal candidate should have at least 3 years of experience in client services within a banking environment. Responsibilities encompass managing client expectations, participating in corporate initiatives, and improving sales processes. This position is hybrid, located in Pietermaritzburg, with a focus on ensuring client satisfaction and compliance with banking standards.

Qualifications

• Minimum of 3 years Client Liaison / Customer Services experience in Banking.
• Strong communication strategies and decision-making process understanding.
• Familiarity with banking procedures and governance, risk, and controls.

Responsibilities

• Build and maintain relationships with business clients.
• Manage business and operational risk according to bank policies.
• Participate in corporate responsibility initiatives and sales processes.

Skills

Client Liaison

Customer Service

Communication

Sales Discussions

Collaboration

Education

NQF Level: Matric / Grade 12

National Certificate or Diploma

Job description

A leading South African bank seeks a skilled Client Liaison to enhance business relationships through outstanding customer service. The ideal candidate should have at least 3 years of experience in client services within a banking environment. Responsibilities encompass managing client expectations, participating in corporate initiatives, and improving sales processes. This position is hybrid, located in Pietermaritzburg, with a focus on ensuring client satisfaction and compliance with banking standards.