Bank Manager - Sweet Springs, Mo

Equity Bank; Gauteng; On-site; ZAR 30 000 - 40 000; Full time

Job summary

A community-focused financial institution in South Africa is looking for a Bank Manager. The successful candidate will enhance client relationships, manage the retail banking team, and ensure excellent customer experiences. Ideal candidates should have strong communication skills, a high school diploma, and preferably some banking experience. Competitive benefits and a full-time position are offered.

Benefits

Health, Dental & Vision Insurance

Flexible Spending & Health Savings Accounts

Generous Vacation & Sick Time

Employee Stock Purchase Plan (ESPP)

Qualifications

• Previous banking experience preferred.
• Ability to maintain a high degree of confidentiality.
• Ability to travel for week-long training.

Responsibilities

• Grow the Retail Bank Net Income and Image in Community.
• Achieve budgeted retail banking targets.
• Control bank expenses appropriately.
• Lead and manage the performance of the Retail Bank Team.

Skills

Excellent interpersonal skills

Verbal communication skills

Written communication skills

Attention to detail

Organizational skills

Ability to work in a team

Education

High School Diploma or equivalent

Tools

Windows-based systems

Job description

3 weeks ago Be among the first 25 applicants

Status : FT / Salary

Jump start your career at Equity Bank!

We are currently hiring energetic, team oriented, and community focused individuals to join our team!

With a team of best-in-class customer service experts, you'll help to build and expand on client relationships, deliver the banking products and services that meet the unique and individual needs of clients, and create and uphold an atmosphere of superior experience and service.

At Equity Bank we'll help you invest in your community through volunteer opportunities which align with our company initiatives and core values.

Position : Bank Manager

Location : Sweet Springs, MO

Responsibilities and Expectations

Grow the Retail Bank Net Income and Image in Community

Achieve budgeted retail banking targets for growth of deposits, consumer loans, and generation of non-interest income

Control bank expenses as appropriate

Demonstrate operational soundness to minimize risk exposure and to maintain quality production

Implement retail operating procedures and protocols

Proactively make referrals to bank partners that result in additional revenue to the bank

Participate in community groups or events to promote the bank's image

Lead and manage the performance of the Retail Bank Team

Conduct sales management routines including daily skills coaching, weekly team meetings, monthly employee check-ins, and quarterly results coaching

Provide on-site leadership and motivation as well as direct the work of retail bank employees

Guide employee matters including hiring, compensation, work schedule, promotion and discipline

Train and develop retail bank team for their current and future roles

Provide periodic individual performance objectives, goals, coaching, feedback, and evaluation

Ensure consistent delivery of a superior customer experience

Demonstrate excellent customer service skills and ensure the same by retail bank team

Create a welcoming, engaging, and professional environment for clients and your team to experience

Proactively resolve client issues and ensure follow-through by the bank team

Proactively match bank products and services to client needs and ensure the same by retail bank team

Make periodic visits to small-business clients to assess needs, confirm satisfaction, or promote additional services

Demonstrate compliance with applicable laws and regulations, including Equity Bank Business Ethics & Conduct policy, Bank Secrecy Act, Anti-Money Laundering, Information Security, Suspicious Activity Reporting requirements, and related procedures

Follow deposit account opening procedures and internal suspicious activity referral requirements and processes as appropriate for this position

Actively work with clients to understand each client's normal account activity as appropriate for this position

Complete periodic compliance training

Ensure adherence to aforementioned points by the bank team

Maintain regular and reliable attendance

Perform other duties as assigned or required

Required Skills & Education

High School Diploma or equivalent

Previous banking experience preferred

Excellent interpersonal, verbal, and written communication skills

Computer proficiency in Windows-based systems

Ability to maintain a high degree of confidentiality

Strong attention to detail and organizational skills

Capable of working with a team to determine solutions

Ability to travel to Wichita, KS during the first week of employment for required week-long training

Benefits Available

Health, Dental & Vision Insurance

Group Life & Long-Term Disability Insurance

Flexible Spending & Health Savings Accounts

Group Cancer Insurance

(K) Retirement Plan with Company Match

Generous Vacation & Sick Time

Employee Stock Purchase Plan (ESPP)

Pet Insurance

Retail Banking Benefits

Physical Requirements

This position requires standing, walking, bending, and squatting on a regular basis.

May require the ability to stoop, kneel, crouch or reach with hands and arms.

Requires the ability to carry, lift, move or push up to 25 pounds on an occasional basis.

Must be able to talk and listen to others.

Work Environment

This position regularly works in an office setting.

Most of the job duties require the employee to be working with computers and electronic media on a regular basis.

Equity Bank is an equal opportunity employer and will not make employment decisions based on an applicant's race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Finance and Sales

Industries

Banking