Backup And Disaster Recovery Analyst

Ekco; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A growing cloud solution provider in Cape Town is seeking a Backup and Disaster Recovery (BDR) Analyst to support the BDR team in executing backup and recovery processes. The role involves monitoring backup jobs, assisting in incident response, and ensuring data integrity. Candidates should have 1-2 years of IT support experience and a basic understanding of backup concepts. The company values diversity, equity, and flexible working arrangements.

Benefits

Support for career development

Flexible working environment

Promotion of diversity and inclusion

Qualifications

• Basic understanding of backup and disaster recovery concepts.
• Familiarity with data integrity and verification techniques.
• Ability to work in a dynamic and fast-paced environment.

Responsibilities

• Monitor backup jobs and disaster recovery readiness.
• Assist in response to backup and recovery incidents.
• Verify data integrity and availability.

Skills

Organizational skills

Attention to detail

Problem-solving skills

Effective communication skills

Education

1-2 years of experience in IT support or related field

Tools

Common backup tools and software

Industry-leading backup and disaster recovery tools

Job description

About Ekco Founded in

• , Ekco is now one of the fastest-growing cloud solution providers in Europe We specialise in enabling companies to progress along the path of cloud maturity, managing transformation, and driving better outcomes from our customers' existing technology investments.

In a few words, we take businesses to the cloud and back We have over highly talented and supportive colleagues (and counting) across regional offices in Ireland, the UK, the Netherlands, and Malaysia.

About the RoleAs a Backup and Disaster Recovery (BDR) Analyst, you will support the BDR team in maintaining and executing backup and recovery processes, ensuring our clients' data is secure and recoverable.

Your role is essential in providing a foundational level of support and executing day-to-day BDR tasks to maintain business continuity.

Your role is critical to our commitment to security and operational resilience.

By supporting the execution and maintenance of backup and disaster recovery plans, you help minimise downtime and data loss, ensuring we deliver consistent and reliable services to our customers.

Job Duties / RequirementsMonitoring and Reporting : Monitor backup jobs and disaster recovery readiness, ensuring timely completion and addressing any failures promptly.

Incident Response : Assist in the response to backup and recovery incidents, providing initial troubleshooting and escalation as necessary.

Data Integrity : Verify data integrity and availability, conducting routine checks and reporting discrepancies.

Documentation : Maintain and update BDR documentation, including process descriptions and recovery procedures.

Support and Collaboration : Work with BDR Engineers and other IT teams to ensure seamless execution of backup and recovery task.

In this role, you will actively contribute by : Executing Routine Tasks : Performing regular backup and restore operations, ensuring data is backed up according to schedules.Incident Handling : Assisting in the investigation and resolution of backup and recovery issues.Documentation Maintenance : Keeping all BDR-related documentation current and accurate.Team Collaboration : Supporting the BDR team in larger projects and initiatives, providing foundational support and assistance.

By leveraging your expertise and delivering on these actions and artifacts, you will not only safeguard our customers data but also fortify our position as a trusted leader in our industry, making a tangible impact on our success.

About YouGreat organisational skills and attention to detail.1-2 years of experience in IT support or a related field.Basic understanding of backup and disaster recovery concepts.Familiarity with common backup tools and software.Strong problem-solving and troubleshooting skills.Good organizational skills and attention to detail.Ability to work in a dynamic and fast-paced environment.Effective communication skills.Nice to HaveExperience with industry-leading backup and disaster recovery tools.

Basic knowledge of cloud-based backup solutions.

Familiarity with data integrity and verification techniques.

Why Ekco

• We are committed to cultivating an environment that promotes diversity, equity, inclusion, and belonging
• We recognise the value of internal mobility and support career development and progression
• Flexible working and a family-friendly approach are at the heart of our company values