Azure Support Engineer

Xcontent Business Solutions (Pty) Ltd; Stellenbosch; On-site; ZAR 600 000 - 900 000; Full time

Job summary

A leading technology solutions firm based in Stellenbosch seeks an Azure Support Engineer. This role involves managing and optimizing cloud infrastructure, implementing complex networking solutions, and troubleshooting connectivity issues. Candidates should have extensive Azure experience, strong automation skills with ARM/Bicep, and relevant certifications. The position is hybrid, offering flexibility in work arrangements.

Qualifications

• 5+ years of hands-on Azure administration and support.
• 2+ years focused on advanced Azure networking.
• Demonstrable experience in troubleshooting complex hybrid connectivity issues.

Responsibilities

• Manage and optimise Azure cloud infrastructure.
• Implement and troubleshoot Azure networking solutions.
• Automate deployments using ARM/Bicep and PowerShell.

Skills

Azure administration

Azure networking

Troubleshooting

ARM/Bicep

PowerShell

Azure CLI

Incident management

Education

Microsoft Certified: Azure Administrator Associate (AZ-104)

Microsoft Certified: Azure Network Engineer Associate (AZ-700)

Tools

Azure Monitor

Network Watcher

FortiGate

Cisco

Palo Alto

Job description

Location:

Stellenbosch, Cape Town(Hybrid)

Employment Type:

Full-Time

Experience Required:

5+ years of hands‑on Azure administration and support in enterprise or hybrid environments.

2+ years focused on advanced Azure networking — VNets, NSGs, Firewalls, VPN Gateway, and ExpressRoute.

Proven ability to troubleshoot complex hybrid connectivity and performance issues.

Experience automating deployments with ARM/Bicep, PowerShell, or Azure CLI.

Solid background in monitoring, incident response, and Azure governance.

Certifications: AZ-104 (Azure Administrator) and AZ-700 (Azure Network Engineer) — mandatory.

Role Summary

The Azure Support Engineer will manage, support, and optimise cloud infrastructure and networking across all Azure environments, with a primary focus on implementing and troubleshooting complex cloud networking and solution deployments. This engineer will serve as a critical technical bridge between operations, architecture, and delivery teams, ensuring robust, secure, scalable, and resilient hybrid/cloud connectivity.

Key Responsibilities

Azure Networking & Connectivity

• Implement, and support Azure Virtual Networks (VNets), subnets, IP addressing, NSGs, UDRs, Route Tables, Azure Firewall, VPN Gateways, Bastion, Private Link, and ExpressRoute/hybrid connectivity for enterprise‑scale environments.
• Optimise and monitor performance, high availability, scalability, and security for all cloud‑based networking, proactively addressing routing, traffic control, and connectivity issues.
• Troubleshoot and resolve complex networking problems, including DNS, hybrid (on‑prem/cloud) links, authentication, and service connectivity across IaaS, PaaS, and SaaS workloads.

Solution Engineering & Support

• Deploy, configure, and maintain Azure solutions, including compute, storage, databases, containers, and application gateways.
• Automate deployment using ARM/Bicep templates and manage Infrastructure‑as‑Code and version control for repeatable environments.
• Support migration of workloads from on‑premises to Azure, manage cross‑tenant connectivity, and deliver solution documentation and handover.

Security, Monitoring, and Incident Response

• Apply best practices for network security, monitoring (Azure Monitor, Network Watcher), and compliance, responding to alerts, incidents, and DR scenarios.
• Coordinate with security, application, and architecture teams to remedy vulnerabilities and validate policies.

Collaboration & Solution Design

• Translate business and solution requirements into robust Azure network and resource architectures, often partnering closely with architects and developers.
• Document architecture diagrams, operational guides, and network change control.

Required Knowledge & Experience

• Experience: Minimum 3–5 years’ hands‑on Azure administration with at least 2 years focused on advanced enterprise networking and hybrid solutions.
• Deep expertise in Azure networking (VNets, VPN, ExpressRoute, NSGs, Bastion, Firewall, Load Balancers), including hybrid and multi‑region environments.
• Proficient in ARM/Bicep, PowerShell, or Azure CLI for automated deployments and troubleshooting.
• Broad Azure platform knowledge (compute, storage, identity, RBAC, monitoring).
• Demonstrable experience in incident/problem management and troubleshooting both solutions and hybrid network paths.

Mandatory Certifications

• Microsoft Certified: Azure Administrator Associate (AZ‑104)
• Microsoft Certified: Azure Network Engineer Associate (AZ‑700)

Desired Skills & Nice‑to‑have

• Hands‑on with FortiGate, Cisco, or Palo Alto security/network appliances, on‑premises enterprise networking, SD‑WAN.
• Experience with Azure Policy, landing zones, and governance frameworks.
• Familiarity with regulatory, healthcare, or financial cloud operating models.

Preferred/Advantageous

• Experience with cross‑region, zone‑redundant, and highly available Azure deployments.
• Understanding of Azure Governance, Resource Management, and Policy.

Soft Skills & Attributes

• Strong troubleshooting mindset, solution orientation, and clear communication skills.
• Comfortable working in a cross‑functional, fast‑paced, and change‑driven environment.
• Able to both collaborate and work independently, prioritising architectural soundness and operational excellence.