Av Noc Engineer

Omega Digital; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading technology firm in Johannesburg is seeking an experienced AV NOC Engineer to deliver remote support and manage technical resources. You will ensure system health and work with various AV technologies including Crestron and Yealink. The ideal candidate has at least 3 years of experience in the AV industry. The role offers opportunities for growth in a supportive environment.

Qualifications

• Minimum 3 years of experience in AV / UC support.
• Hands-on experience with AV equipment.

Responsibilities

• Deliver exceptional remote and telephonic support for service calls.
• Coordinate technical resources and schedule callouts efficiently.
• Manage SLA stock, firmware updates, and loan equipment.
• Support field engineers and helpdesk teams.
• Maintain proactive remote monitoring environments and system health.

Skills

AV / UC support expertise

Strong troubleshooting skills

Coordination skills

Customer-first mindset

Attention to detail

Tools

Crestron

Yealink

Extron

Logitech

Job description

WE ARE HIRING AV NOC Engineer (National Operating Centre)

Location: JOHANNESBURG – In‑Office Full‑Time. Apply by sending your CV to Omega HR, including the JOB REFERENCE #: / 10 / 23 / AVNOC JHB in the email subject line. Omega Digital is looking for a skilled AV NOC Engineer with 3+ years of experience in the Audio Visual / Microsoft Teams industry, including hands‑on work with Crestron, Yealink, Extron, and Logitech.

What You’ll Do

• Deliver exceptional remote and telephonic support for all logged service calls.
• Coordinate technical resources and schedule callouts efficiently.
• Manage SLA stock, firmware updates, and loan equipment.
• Support field engineers and helpdesk teams.
• Maintain proactive remote monitoring environments and system health.

What You Bring

• Years in AV / UC support (Crestron, Yealink, Extron, Logitech).
• Strong troubleshooting and coordination skills.
• Customer‑first mindset and attention to detail.

Why Join Us?

At OMEGA DIGITAL, we value our employees and strive to create a positive and supportive work environment. We offer opportunities for growth and development, and we are committed to providing exceptional service to our customers. If you’re passionate about technology and collaboration, we want to hear from you.

Learn more: NOCEngineer #AVJobs #MicrosoftTeams #TechSupport #OmegaDigital #NowHiring