AV / Boardroom Support Technician

IOCO; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A technology services company in Cape Town is looking for an Audio Visual Technician to manage AV systems in boardrooms. The role involves setting up equipment, troubleshooting issues, and providing technical support for video conferencing. The ideal candidate has over 2 years of experience, solid AV knowledge, and relevant certifications. Competitive salary and great work environment offered.

Qualifications

• 2+ years’ experience in an AV support or boardroom technology role.
• Strong knowledge of video conferencing tools, display systems, and sound setup.
• Ability to work independently and respond quickly to support requests.

Responsibilities

• Set up, operate, and support boardroom and meeting room AV systems.
• Provide technical support for video conferencing platforms.
• Troubleshoot hardware and connectivity issues.

Skills

Video conferencing tools

Problem-solving

Communication skills

AV system setup

Education

Matric (Grade 12)

Relevant IT or AV technical certification

Tools

Crestron

Polycom

Logitech

Job description

We’re looking for a hands‑on Audio Visual (AV) / Boardroom Support Technician to manage and maintain boardroom technology and audio‑visual systems. The ideal candidate will ensure seamless meeting experiences through effective setup, troubleshooting, and maintenance of AV equipment and collaboration tools.

What you’ll do

• Set up, operate, and support boardroom and meeting room AV systems (displays, microphones, cameras, conferencing tools, etc.)
• Provide technical support for video conferencing platforms (e.g., MS Teams, Zoom, Webex)
• Troubleshoot hardware and connectivity issues in real time
• Perform routine maintenance, updates, and testing of AV and networked systems
• Assist with equipment upgrades and installations
• Collaborate with IT to ensure system compatibility and uptime
• Provide user training or guidance when needed

Your Expertise

• 2+ years’ experience in an AV support or boardroom technology role
• Strong knowledge of video conferencing tools, display systems, and sound setup
• Good problem‑solving and communication skills
• Ability to work independently and respond quickly to support requests

Qualifications

• Matric (Grade 12)
• Relevant IT or AV technical certification (e.g., CompTIA A+, N+, Crestron, Extron, or equivalent)

Nice to Have

• Experience with Crestron, Polycom, Logitech, or similar AV solutions
• Basic networking knowledge (LAN / WAN, IP configuration, etc.)