Automotive Sales Consultant

Jenkinsacura; Gauteng; On-site; ZAR 300 000 - 400 000; Full time

Job summary

An automotive dealership is seeking a motivated salesperson to manage inbound and outbound customer traffic, maintaining high customer satisfaction levels. The ideal candidate will have previous sales experience, excellent interpersonal skills, and a professional demeanor. Responsibilities include managing lead activity, following up with customers, and promoting loyalty. This role offers competitive benefits including medical and additional leave options.

Benefits

Medical – 4 plans (BCBS)

Dental

Vision

Term Life – Company‑paid

PTO / Sick days with employer match

Employee Assistance Program

FMLA / Maternity / Paternity Leave

Bereavement Leave

Qualifications

• Ability to read and comprehend instructions and information.
• Previous sales experience, preferably in automotive.
• Professional appearance and well-groomed.

Responsibilities

• Work a daily business plan and communicate with clients.
• Manage and measure all lead activities.
• Follow up with prospects and promote customer retention.

Skills

Customer-oriented attitude

Excellent interpersonal skills

Sales experience

Organizational skills

Education

High school diploma or equivalent

Tools

eLead CRM

Job description

Job Summary

The mission of the salesperson is to maximize and support % of all inbound (Showroom, Phone, Internet Opportunities) and outbound (Sold Follow-up, Un-Sold Follow-up, Prospecting, and Service Opportunities) customer traffic, while maintaining the highest possible level of customer satisfaction. By his or her impression, the image of the dealership is portrayed. This position requires an individual with excellent people skills.

About Us

Jenkins Auto Group, founded by Don Jenkins, is an industry-leading automotive retailer based in Ocala, FL. With over 1,000 employees representing 17 automotive brands, we offer new and pre-owned vehicles, financing, warranties, automobile parts, accessories, service, and body repair. Our commitment is to provide customers with an outstanding automotive experience delivered with professionalism, integrity, and enthusiasm. At Jenkins Auto Group, we believe in promoting growth and upholding our forward trajectory through great people, high standards, and best practices, recognizing that our team is integral to our success.

Benefits

• Medical – 4 plans (BCBS)
• Dental
• Vision
• Term Life – Company‑paid
• STD / LTD
• Accident indemnity rider
• PTO / Sick days (annually) with an employer match
• Employee Assistant Program
• FMLA / Maternity / Paternity Leave
• Bereavement Leave

Essential Functions

Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills, and other characteristics. This list is illustrative only and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.

Duties and Responsibilities

• Work a daily business plan and communicate with: Incoming Traffic / Calls, Phone‑up Follow‑up, Sold Follow‑up, Orphan Follow‑up, Service Follow‑up, Letters (thank you, holiday, birthday)
• Update business plans and client cards
• Use eLead CRM to manage and measure lead activity
• Leverage auto‑responders, personalized e‑mail templates, and phone guides to drive appointments and sales
• Manage and measure all lead activity and results including: Initial email response, Personalized emails, Initial Phone Call to set appointments, Confirm appointments to drive show rate, Greet incoming sales opportunities
• Do a comprehensive needs assessment before selection and initiate the EMI
• Select the right vehicle with the help of the Floor Manager, present the vehicle based on the client’s needs and wants, demonstrate vehicles at dealership, present arithmetic to customers, facilitate paperwork, deliver vehicle, sign customers up for first service appointment at delivery
• Follow‑up of prospects who do not buy, follow up for people who did not show for appointment, sold follow‑up for customers who buy, referrals and household prospecting, ongoing customer contact to promote loyalty and retention
• Facilitate automated follow‑up including sold follow‑up, service reminders, vehicle anniversary, contacts, recalls, referrals & prospecting, renewal contacts to re‑sell your customer base
• Adhere to all company policies, procedures, and safety standards; perform other duties as assigned

Qualifications

High school diploma or the equivalent; ability to read and comprehend instructions and information; previous sales experience, preferably automotive sales; a professional appearance and customer‑oriented attitude; excellent interpersonal and telephone skills; well organized and self‑motivated; knowledge of federal, state, and local laws governing retail.

Physical Demands & Environmental Conditions

Sitting: Remaining in seated position. Standing: Stand for long periods. Walking: Move around the facility and grounds. Handling: Seize, hold, grasp, turn, or otherwise work with hands. Reaching: Extend hand(s) and arm(s) in any direction. Crouching: Bend body downward and forward. Far Vision: Clarity at 20 feet or more. Depth Perception: Three‑dimensional vision. Ability to judge distances and spatial relationships. Talking: Convey detailed spoken instructions. Environmental Conditions: Work outside in weather and inside a climate‑controlled environment. Demonstration Drives: Salespersons accompany customers on drives; customer must be accompanied at all times, and driver’s license must be photocopied before beginning a drive.

Dress Code

All salespeople must keep themselves and their work area neat and clean. Excellent hygiene and grooming are a must. A company polo or shirt and tie are required for all men; business professional attire is required for all women. Clothing must be clean, pressed, and shoes shined. No eating at desk area.

Behavior

A positive mental attitude is essential. We will not speak negatively about co‑workers or anyone else. If we suspect a co‑worker has a negative attitude, we will help them reset and improve. We are an equal‑opportunity employer and prohibit discrimination or harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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