Automotive Front Desk & Service Concierge

K And T Consulting (Pty) Ltd; Gauteng; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A local consulting firm based in Gauteng is seeking a Customer Service Advisor. The ideal candidate will professionally greet customers, manage appointments, and ensure exceptional service delivery. Responsibilities include assisting with customer queries, coordinating with service departments, and maintaining accurate records. This is a full-time, permanent role with salary dependent on experience.

Qualifications

• Experience in customer interaction and administration.
• Ability to manage a switchboard efficiently.
• Skills in using dealer management CRM systems.

Responsibilities

• Greet and assist walk-in customers and manage switchboard.
• Assist service department with customer check-ins and scheduling.
• Maintain customer satisfaction and address queries.

Skills

Customer Service Skills

Communication Skills

Organizational Skills

Job description

A local consulting firm based in Gauteng is seeking a Customer Service Advisor. The ideal candidate will professionally greet customers, manage appointments, and ensure exceptional service delivery. Responsibilities include assisting with customer queries, coordinating with service departments, and maintaining accurate records. This is a full-time, permanent role with salary dependent on experience.