Audiology Technician - Clinical

The Legends Agency; Wes-Kaap; On-site; ZAR 180 000 - 264 000; Full time

Job summary

A leading healthcare provider in South Africa seeks an Audiology Technician to conduct hearing assessments and support AI-driven diagnostics. The ideal candidate will have a certificate in Health Sciences and experience in audiology. This role requires strong communication skills and the ability to deliver compassionate patient care in a fast-paced environment.

Qualifications

• Training in preliminary hearing tests such as audiometry and tympanometry is essential.
• 1-2 years of experience in audiology or hearing aid dispensing preferred.

Responsibilities

• Conduct hearing assessments including audiometry and tympanometry.
• Prepare patients for procedures and explain testing methods.
• Maintain and calibrate audiology equipment for accuracy.
• Educate patients on hearing health and preventive practices.

Skills

Technical proficiency in basic hearing assessments

Strong interpersonal skills

Competence in digital record‑keeping

Ability to work efficiently in a patient-focusing environment

Education

Certificate or Diploma in Health Sciences

Job description

About the job Audiology Technician - Clinical

• Job Title: Audiology Technician
• Location: Cape Town, Western Cape
• Shift: Single shift, 08:00 - 17:00 daily. Weekend work may apply.

About the Organisation: A leading healthcare provider committed to early screening and preventative diagnostics. The team blends advanced technologies including AI‑assisted tools with compassionate, patient‑centric service. This role offers the opportunity to support cutting‑edge hearing care in a collaborative and culturally sensitive clinical setting.

Role Summary

The Audiology Technician is responsible for conducting basic hearing tests, assisting with AI‑driven diagnostic procedures, and ensuring a smooth, respectful patient experience. This position supports the early detection of hearing loss and integrates with broader diagnostic services such as radiology and general practice.

Key Responsibilities

• Conduct hearing assessments including pure‑tone audiometry, otoacoustic emissions (OAE), and tympanometry
• Prepare patients for hearing tests and explain procedures in clear, accessible language
• Educate patients on basic hearing health and preventative practices (e.g. noise protection)
• Assist with AI‑supported diagnostics (e.g., dual fluorescence oral imaging), with training provided
• Calibrate and maintain audiology equipment (e.g. audiometers, OAE devices) to ensure accuracy
• Manage patient records in digital systems, ensuring POPIA compliance
• Provide compassionate care and guide patients throughout the testing process
• Collaborate with general practitioners, radiological technologists, and optometric technicians
• Schedule appointments and manage patient flow
• Monitor stock of audiology supplies and assist with inventory
• Adhere to hygiene and diagnostic quality standards aligned with national health protocols

Qualifications Required

• Certificate or Diploma in Health Sciences, Hearing Aid Acoustics, or a related field from a South African institution accredited by HWSETA
• Training in preliminary hearing tests (e.g., audiometry, OAE, tympanometry) is essential

Experience

• 1‑2 years of experience in audiology, hearing aid dispensing, or allied health settings preferred
• Proven ability to perform hearing tests and maintain audiology equipment
• Experience with AI‑supported diagnostic tools is advantageous (training provided)

Skills

• Technical proficiency in basic hearing assessments and equipment calibration
• Strong interpersonal and communication skills for patient engagement
• Competence in digital record‑keeping and adherence to POPIA
• Ability to work efficiently in a patient‑facing, fast‑paced environment

Core Competencies

• Compassionate, guest‑centric care aligned with hospitality standards
• Accuracy in test administration and record keeping
• Openness to learning and supporting AI‑driven diagnostic platforms
• Cultural sensitivity in diverse patient interactions
• Strong collaboration with multidisciplinary clinical teams
• Commitment to continuous learning and staying up to date with diagnostic protocols

Regulatory & Compliance Requirements

• Comply with POPIA for secure patient data management
• Adhere to the Basic Conditions of Employment Act (BCEA):
  • 54 hours/week for 6‑day cycle (includes 9 overtime hours at 1.5x)
  • 45 hours/week for 5‑day cycle
• Maintain hygiene protocols and infection prevention standards
• Support ongoing quality control aligned with Audiology SA guidelines

Working Conditions

• On-site role at a diagnostic screening facility, operating daily from 08:00‑17:00
• Single shift structure with a 9‑hour workday (including 1‑hour unpaid meal break)
• High levels of patient interaction requiring a professional and empathetic demeanor
• Minimal biohazard exposure, mitigated by strict safety measures
• Adherence to clinical dress code and hygiene standards required

Salary and Benefits

• Entry‑level (0‑1 year experience): R15 000 ‑ R18 000/month (R180 000 ‑ R216 000/year)
• Early career (1‑3 years experience): R18 000 ‑ R22 000/month (R216 000 ‑ R264 000/year)