Audiology Technician

The Legends Agency; Cape Town; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading healthcare provider in Cape Town is seeking an Audiology Technician responsible for conducting hearing tests and assisting with diagnostic procedures. Ideal candidates will have a relevant qualification and 1-2 years of experience, with a focus on patient-centered care. This role offers the opportunity to work with advanced technologies in a collaborative environment, with a competitive salary range of R15,000 - R22,000 per month depending on experience.

Qualifications

• Training in preliminary hearing tests required.
• 1-2 years of experience in audiology or allied health preferred.
• Experience with AI-supported diagnostic tools advantageous.

Responsibilities

• Conduct hearing assessments including pure-tone audiometry.
• Prepare patients for hearing tests and explain procedures.
• Educate patients on hearing health and preventative practices.
• Calibrate and maintain audiology equipment.

Skills

Technical proficiency in basic hearing assessments

Strong interpersonal and communication skills

Competence in digital record-keeping

Ability to work efficiently in a patient-facing environment

Education

Certificate or Diploma in Health Sciences

Tools

Audiometers

OAE devices

Job description

Overview

Job Title: Audiology Technician

Location: Cape Town, Western Cape

Single shift, 08:00 - 17:00 daily. Weekend work may apply.

About the Organisation

A leading healthcare provider committed to early screening and preventative diagnostics. The team blends advanced technologies including AI-assisted tools with compassionate, patient-centric service. This role offers the opportunity to support cutting-edge hearing care in a collaborative and culturally sensitive clinical setting.

Role Summary

The Audiology Technician is responsible for conducting basic hearing tests, assisting with AI-driven diagnostic procedures, and ensuring a smooth, respectful patient experience. This position supports the early detection of hearing loss and integrates with broader diagnostic services such as radiology and general practice.

Key Responsibilities

• Conduct hearing assessments including pure-tone audiometry, otoacoustic emissions (OAE), and tympanometry
• Prepare patients for hearing tests and explain procedures in clear, accessible language
• Educate patients on basic hearing health and preventative practices (e.g. noise protection)
• Assist with AI-supported diagnostics (e.g., dual fluorescence oral imaging), with training provided
• Calibrate and maintain audiology equipment (e.g. audiometers, OAE devices) to ensure accuracy
• Provide compassionate care and guide patients throughout the testing process
• Collaborate with general practitioners, radiological technologists, and optometric technicians
• Schedule appointments and manage patient flow
• Monitor stock of audiology supplies and assist with inventory
• Adhere to hygiene and diagnostic quality standards aligned with national health protocols

Qualifications

Qualifications Required:

• Certificate or Diploma in Health Sciences, Hearing Aid Acoustics, or a related field from a South African institution accredited by HWSETA
• Training in preliminary hearing tests (e.g., audiometry, OAE, tympanometry) is essential

Experience

• 1-2 years of experience in audiology, hearing aid dispensing, or allied health settings preferred
• Proven ability to perform hearing tests and maintain audiology equipment
• Experience with AI-supported diagnostic tools is advantageous (training provided)

Skills

• Technical proficiency in basic hearing assessments and equipment calibration
• Strong interpersonal and communication skills for patient engagement
• Competence in digital record-keeping and adherence to POPIA
• Ability to work efficiently in a patient-facing, fast-paced environment

Core Competencies

• Compassionate, guest-centric care aligned with hospitality standards
• Accuracy in test administration and record keeping
• Openness to learning and supporting AI-driven diagnostic platforms
• Cultural sensitivity in diverse patient interactions
• Strong collaboration with multidisciplinary clinical teams
• Commitment to continuous learning and staying up to date with diagnostic protocols

Regulatory & Compliance Requirements

• Comply with POPIA for secure patient data management
• Adhere to the Basic Conditions of Employment Act (BCEA):
  • 54 hours/week for 6-day cycle (includes 9 overtime hours at 1.5x)
  • 45 hours/week for 5-day cycle
• Maintain hygiene protocols and infection prevention standards
• Support ongoing quality control aligned with Audiology SA guidelines

Working Conditions

• On-site role at a diagnostic screening facility, operating daily from 08:00 - 17:00
• Single shift structure with a 9-hour workday (including 1-hour unpaid meal break)
• High levels of patient interaction requiring a professional and empathetic demeanor
• Minimal biohazard exposure, mitigated by strict safety measures
• Adherence to clinical dress code and hygiene standards required

Salary and Benefits

• Entry-level (0-1 year experience): R15,000 -R18,000/month (R180,000R216,000/year)
• Early career (1-3 years experience): R18,000 -R22,000/month (R216,000R264,000/year)