Job Title
AV Engineer
Location
Client Site (Onsite)
Role Overview
The AV Engineer will be responsible for managing and maintaining the Audio-Visual infrastructure at the client site.
This includes oversight of Microsoft Teams Room (MTR) systems and providing necessary support to ensure all boardrooms and meeting rooms remain operational, utilizing solutions from industry-leading vendors such as Cisco, Crestron, Neat, Logitech, Yealink, and Poly.
The role also encompasses support for digital signage, video walls, and DSP systems including Biamp, Shure, and QSC.
Key Responsibilities
- AV Infrastructure Management Ensure smooth daily operations and optimal performance of AV systems, including MTR setups.
- Monitor and troubleshoot AV endpoints using platforms such as the Microsoft Teams Room Portal.
- System Integration & Configuration Collaborate on the configuration and integration of AV components from Cisco, Crestron, Neat, Logitech, Yealink, and Poly.
- Support the deployment and maintenance of digital signage and video wall solutions.
- Align AV setups with collaboration platforms to ensure seamless user experience.
- DSP & Audio Systems Assist in the deployment and tuning of DSP systems including Biamp TesiraFORTÉ, Shure, and QSC.
- Ensure high-quality audio capture and output using ceiling/table microphones and amplifiers.
- Project Execution & Coordination Work closely with engineering and operations teams to support AV deployments.
- Coordinate with vendors and facility teams to ensure site readiness and timely hardware delivery.
- Training & Documentation Conduct training sessions for end-users and support staff to promote effective AV usage.
- Maintain comprehensive documentation including AV schematics, setup guides, and operational workflows.
Required Skills & Experience
- Hands-on experience with MTR-certified devices and platforms.
- Proficiency in configuring and managing AV hardware from Cisco, Crestron, Neat, Logitech, Yealink, Poly.
- Experience with digital signage platforms and video wall technologies.
- Strong working knowledge of DSP systems Biamp, Shure, QSC.
- Familiarity with AV control systems and scheduling interfaces (e.g., Crestron TSS-).
- Ability to interpret AV schematics and Bills of Materials (BOMs).
- Excellent troubleshooting abilities and communication skills.
Preferred Qualifications
- Certifications in AV technologies (e.g., Crestron, Cisco Collaboration).
- Experience with cloud-based collaboration platforms such as Prysm.
- Understanding of AI-enabled camera tracking and BYOD integration setups.