Asst. Branch Manager

Flooring Solutions; Cape Town; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A leading retail company in Cape Town is seeking an experienced Assistant Branch Manager to oversee daily operations, manage staff, and achieve sales targets. The ideal candidate will have 5-7 years of retail management experience and a Matric certificate. Responsibilities include ensuring customer satisfaction, maintaining inventory levels, and adhering to company policies. This full-time role offers a salary range of R20,000 - R45,000 per month, plus commissions and incentives.

Benefits

Basic salary plus commission and incentives

Qualifications

• Intermediate knowledge of Microsoft Office programs.
• 5-7 years retail management experience.
• Experience in managing a branch effectively.

Responsibilities

• Plan and direct the day-to-day activities of the branch.
• Ensure excellent customer satisfaction and manage staff.
• Achieve sales targets and manage costs effectively.

Skills

Management and coaching skills

Organizational and planning skills

Interpersonal skills

Sales and customer service orientation

Communication skills

Proactive nature

Integrity and honesty

Education

Matric certificate

Tools

Microsoft Office (Outlook and Excel)

Retail ERP program

Job description

Asst Branch Manager (RETAIL) R20K - R45K salary package

The Branch Manager is ultimately responsible and accountable for the successful operation of the store, managing the employees of the branch, the achievement of sales targets and budgets, and for execution of company initiatives within the branch.

Branch Retail Hours

The branch is open Monday to Saturday.

• Monday - Friday: 08h 00pm
• Saturday: 08h

Role and Responsibilities

• Plan and direct the day-to-day activities of the branch.
• Ensure excellent customer satisfaction, always seeking ways to better promote the store, the product offerings and service within the store.
• Develop and maintain the store attractiveness, presentability & cleanliness.
• Ensure the branch is always adequately staffed by initiating hiring in a timely manner when staff leave or when seasonality demands it, developing an appropriate scheduling plan and supervising staff.
• Achieve sales and other targets, managing all controllable costs, with an overall view of maintaining profitability of the branch.
• Ensure product display in store is in line with merchandising guidelines.
• Maintain a strong system of inventory management, focusing on adequate inventory levels, implementing stock counts and accurate ordering.
• Minimize shrinkages and write-offs and meet product range GP% targets.
• Ensure branch administration operates effectively and in line with company SOPs, safeguarding company assets.

Qualifications and Education Requirements

• Matric certificate.
• Intermediate knowledge of Microsoft Office programs (Outlook and Excel). Good retail ERP program skill.
• 5-7 years retail management experience.

Preferred Skills

• Strong management and coaching skills.
• Strong organizational & planning skills.
• Strong inter‑personal skills.
• Good sales and customer service orientation.
• Good communication skills.
• Proactive nature.
• High level of integrity and honesty.

Desired Work Experience

• 5 to 10 years Retail.

Desired Qualification Level

Grade 12 / Matric.

Employer & Job Benefits

Basic salary plus commission and incentives.

Job Type

Full‑time.

Pay

R20,000 - R45,000 per month.

Ability to commute / relocate

Tokai, Western Cape – must reliably commute or be planning to relocate before starting work (Required).