Associate Technical Consultant

The Legends Agency; Remote; ZAR 300 000 - 400 000; Full time

Job summary

A growing automation specialist is seeking an Associate Technical Consultant to join their team in Cape Town. This role involves supporting the delivery and optimization of document and process automation solutions for enterprise clients. The ideal candidate will have over 3 years of experience in enterprise software delivery, excellent troubleshooting and communication skills, as well as certifications in relevant platforms such as Kofax or DocuWare. Competitive salary range of R20 000 - R30 000 per month is offered.

Qualifications

• 3+ years experience with enterprise software delivery, preferably in automation or workflow environments.
• Strong troubleshooting and analytical skills.
• Excellent communication and customer relationship-building skills.

Responsibilities

• Minimum 3 years experience implementing and supporting enterprise software solutions.
• Assist with implementation and configuration of document and process automation platforms.
• Provide post-implementation support and continuous solution improvement.
• Collaborate on solution design, integration requirements, and project documentation.

Skills

Enterprise software delivery

Troubleshooting

Analytical skills

Communication skills

Customer relationship-building

Multilingual capabilities

Education

Kofax TotalAgility certification

Kofax Capture certification

Kofax Transformation certification

Kofax Communications Manager certification

DocuWare certification

Job description

Associate Technical Consultant

Join a growing automation specialist supporting digital transformation across EMEA.

Remote | R20 000 - R30 000 per month

About Our Client

A specialist provider of intelligent document transformation and smart automation solutions, partnering with leading technology vendors to streamline workflows, improve data quality, and drive efficiency. With continued growth across the EMEA region, the team offers a collaborative, expert-driven environment where innovation is valued.

The Role: Associate Technical Consultant

This role supports the delivery and optimisation of document and process automation solutions across enterprise customers. Working closely with senior consultants and project managers, you'll play a key part in implementation, configuration, and ongoing technical support. It's a hands‑on role, ideal for someone looking to grow into senior consultancy or architecture.

Key Responsibilities

• Minimum 3 years experience implementing and supporting enterprise software solutions
• Assist with implementation and configuration of document and process automation platforms
• Provide post‑implementation support and continuous solution improvement
• Troubleshoot and resolve technical issues, escalating when necessary
• Collaborate on solution design, integration requirements, and project documentation
• Participate in client workshops, training, and knowledge transfer
• Contribute to delivery methodology and best practices
• Support pre‑sales activities with demos or technical input when required

About You

3+ years experience with enterprise software delivery (automation, workflow, or ECM environments preferred)

Certified in one or more of the following:

• Tungsten (Kofax) TotalAgility
• Tungsten (Kofax) Capture
• Tungsten (Kofax) Transformation
• Tungsten (Kofax) Communications Manager
• DocuWare

• Strong troubleshooting and analytical skills
• Excellent communication and customer relationship‑building skills
• Able to manage multiple priorities in a dynamic project environment
• Multilingual capabilities (Dutch, English, German) advantageous
• Familiarity with APIs, system integration, or cloud/hybrid environments is a plus
• Willingness to travel for occasional onsite customer engagements