Assistent Hotel Manager Amersfoort (30 or 38 hours per week)

Bastion Hotels; Amersfoort; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A leading hospitality chain in South Africa is seeking an Assistent Hotel Manager for their Amersfoort location. The ideal candidate will have strong customer service skills, be available for flexible shifts, and possess an MBO level 4 education in Hospitality. Responsibilities include managing reservations, coordinating operations across departments, and ensuring a warm welcome for guests. Extensive training is provided, and fluency in Dutch and English is required.

Qualifications

• Must be available full-time from Monday to Sunday.
• Experience in the hospitality industry is preferred.
• Driver's license and access to a car is ideal.

Responsibilities

• Welcome guests and ensure a warm reception.
• Manage reservations and handle administrative tasks.
• Coordinate daily operations and assist in multiple departments.

Skills

Fluent in Dutch

Fluent in English

Customer service skills

Flexibility

Leadership skills

Education

MBO level 4 in Hospitality

Tools

MEWS reservation system

Job description

Assistent Hotel Manager Amersfoort (30 or 38 hours per week)

You’ll work with the MEWS reservation system. No experience with MEWS? No problem! We provide extensive training and support.

This is what you’ll do

• Welcome guests with a smile and ensure a warm reception. You are the first point of contact and our hotel's representative.
• Manage and process reservations via phone or email, handle administrative tasks, and process invoices.
• Coordinate and optimize daily operations, stepping in where needed.
• Effortlessly switch between different departments within the hotel.
• Be operationally active in the following departments: breakfast service, housekeeping, and the restaurant.
• Have a fixed location within the Bastion Hotel chain but remain flexible for assignments at other locations when necessary.

Who are you?

• Available full-time and flexible from Monday to Sunday, for both morning and evening shifts.
• Morning shifts run from 06:00 to 15:00, evening shifts from 14:30 to 00:00. Occasionally, you may work an intermediate shift to handle peak hours.
• Completed an MBO level 4 education in Hospitality or have relevant experience in the hospitality industry.
• Preferably have a driver's license and access to a car.
• Fluent in both Dutch and English, both spoken and written.
• Quickly switch between different tasks, even in high-pressure situations.
• Ambitious, driven, and ready to further develop leadership skills.

Job Details

Seniority level: Entry level

Employment type: Full-time

Job function: Management and Manufacturing

Industry: Hospitality

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