ASSISTANT STORE MANAGER - (SOMERSET WEST / WESTERN CAPE)

Econo Foods; Somerset West; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A fast-growing FMCG Retail company in Somerset West is seeking an Assistant Store Manager to lead the store team and drive success through exceptional customer service and sales management. The ideal candidate will empower a diverse team, maintain high store standards, and ensure operational excellence. Join a vibrant team emphasizing appreciation and recognition within a supportive culture.

Qualifications

• Proven track record in achieving sales targets.
• Experience in managing store operations effectively.
• Strong ability in team recruitment and training.

Responsibilities

• Drive sales and ensure world-class customer service standards.
• Maintain outstanding store standards and product presentation.
• Recruit, train, and manage a high-performing team.

Skills

Customer service excellence

Team management

Sales target achievement

Stock management

Job description

Econo Foods is a fast-growing FMCG Retail company specializing in frozen foods. Dedicated to delivering high-quality products at unbeatable prices, we prioritize customer satisfaction every single day. Our commitment to excellence, simplicity, and our vibrant, colorful team members sets us apart in the industry. Central to our identity is our unique HO HOLA Culture, characterized by appreciation and recognition, fostering a supportive environment where everyone can thrive.

We are currently seeking a dynamic individual to join our team as an Assistant Store Manager, contributing to our ongoing success. If you are passionate about delivering exceptional customer service, collaborating with a diverse team, and embracing continuous learning and growth, Econo Foods could be the perfect fit for you. Join us in our mission to provide quality products, value, and service to our customers every day.

PURPOSE OF THE ROLE

The Assistant Store Manager will lead our team and drive the success of our retail store. The ideal candidate will have a proven track record in achieving sales targets, delivering excellent customer service, and managing store operations effectively. Responsibilities include reducing risk and stock losses, maintaining store standards, and empowering the team to meet and exceed business objectives.

KEY RESPONSIBILITIES

• Drive sales and ensure world-class customer service standards.
• Maintain outstanding store standards, including merchandising, stock management, and product presentation.
• Assist in stock receiving, stock counts, managing expiry dates, and stock condition.
• Recruit, train, and manage a high-performing team, supporting our Ho HOLA Culture.
• Handle cash management, including preparing floats and daily banking.
• Train, coach, and evaluate team members' performance.
• Ensure compliance with health and safety regulations, hygiene, and food safety standards.
• Analyze sales data to identify growth opportunities.
• Oversee store operations, including opening, closing, and security procedures.
• Build and maintain positive relationships with customers, vendors, and stakeholders.