Assistant Store Manager - (Somerset West /Western Cape)

Econo Foods; Cape Town; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A fast-growing FMCG Retail company is seeking an experienced Assistant Store Manager in Cape Town to lead their team and drive sales success. The role involves managing store operations, optimizing customer service, and developing a high-performing team. Ideal candidates will possess a proven track record in sales and team management, emphasizing quality and standards in a vibrant environment.

Qualifications

• Proven track record of achieving sales targets.
• Experience in managing store operations effectively.
• Ability to lead a team and reduce stock losses.

Responsibilities

• Drive sales by ensuring exceptional customer service.
• Recruit, train, and manage a high-performing team.
• Oversee all operational aspects relating to the store.

Skills

Customer service excellence

Sales strategy development

Team management

Stock management

Job description

Econo Foods is a fast-growing FMCG Retail company specializing in frozen foods.

Dedicated to delivering high-quality products at unbeatable prices, we prioritize customer satisfaction every single day.

Our commitment to excellence, simplicity and our vibrant colourful people working at Econo Foods sets us apart in the industry.

Central to our identity is our unique HO HOLA Culture, characterized by appreciation and recognition.

We celebrate the contribution of every individual and foster a supportive environment where everyone can thrive.

We are currently seeking a dynamic individual to join our team and contribute to our ongoing success.

If you are passionate about delivering exceptional customer service, collaborating with a diverse team, and embracing continuous learning and growth, Econo Foods could be the perfect fit for you.

Join us in our mission to provide quality products, value, and service to our customers, every single day.

Purpose of the Role

We are seeking a dynamic and experienced Assistant Store Manager to lead our team and drive the success of our Econofoods Retail Store. The ideal candidate will have a proven track record of achieving sales targets, delivering exceptional customer service, and effectively managing store operations. With an ability to reduce risk and stock losses and ensure world‑class store standards in order to meet business targets. The Assistant Store Manager will be responsible for all the operational aspects relating to the Store, as well as to empower and lead the team of employees to reach and exceed business objectives.

Key Responsibilities

• Drive and promote sales by ensuring world‑class customer service.
• Ensure excellent customer service standards are maintained at all times.
• Maintain outstanding store standards by following company merchandising standards, promoting stock, managing stock and merchandising to optimize product availability and presentation together with correct pricing of products.
• Assist in receiving stock, stock counts, managing expiry dates and condition of stock.
• Recruit, train and manage a high‑performing team while building and supporting the company's Ho Hola Culture.
• Manage cash including preparing floats, daily banking, and providing cashier support.
• Manage the team – training, coaching and performance of team members.
• Maintain and adhere to all health and safety processes and regulations.
• Ensure hygiene requirements and food quality and safety standards are followed.
• Analyze store sales data and identify opportunities for growth and improvement.
• Oversee store operations, including opening and closing procedures and security.
• Build and maintain positive relationships with customers, vendors and stakeholders.