Assistant Store Manager – Retail Leadership & Service

Clicks Group; Durban; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A national retail company seeks an Assistant Store Manager in Durban to support the Store Manager in driving sales and maintaining service excellence. Key responsibilities include achieving financial targets, managing store operations, and ensuring superior customer service. Candidates must have at least 1 year of experience in retail management and a relevant qualification. This position offers a permanent contract with market-related remuneration and a commitment to diversity and inclusion in hiring.

Qualifications

• Minimum 1 year’s experience in an assistant store management role.
• Financial management experience with budgets and profit and loss statements.

Responsibilities

• Drive and maximise sales, achieving financial performance.
• Efficiently execute operational activities including stock management.
• Ensure store presentation meets brand standards.
• Support Store Manager in motivating staff and managing targets.

Skills

Understanding and application of financial management principles

Retail/FMCG background

Knowledge of customer service excellence

Planning and organising skills

Strong customer orientation

Good communication skills

Education

Grade 12

Relevant Retail/Business Management qualification

Degree in Relevant Retail/Business Management

Job description

A national retail company seeks an Assistant Store Manager in Durban to support the Store Manager in driving sales and maintaining service excellence. Key responsibilities include achieving financial targets, managing store operations, and ensuring superior customer service. Candidates must have at least 1 year of experience in retail management and a relevant qualification. This position offers a permanent contract with market-related remuneration and a commitment to diversity and inclusion in hiring.