Assistant Store Manager Mr Price

Mr Price Group; East London; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A retail company in Eastern Cape, East London is seeking an Assistant Store Manager to support daily store operations and ensure customer service standards are met. The ideal candidate will have 2-3 years’ supervisory experience, strong communication skills, and proficiency in MS Office. This role involves managing stock, analyzing sales performance, and driving team development in line with company values.

Qualifications

• 2 to 3 years' experience in a supervisory / assistant store management capacity.
• Understanding of retail trade and customer experience.
• Ability to manage and analyze sales performance.

Responsibilities

• Support the store manager in managing daily operations.
• Ensure accurate stock management.
• Analyze sales reports to enhance performance.
• Lead and develop team to achieve KPIs.

Skills

Sales and service management

Budgeting skills

Effective communication

Leadership

Education

Grade 12

Tools

MS Office

Job description

Overview

Job title: Assistant Store Manager Mr Price

Location: Eastern Cape, East London

Deadline: October 17, 2025

Responsibilities

• Mr Price - Hemingways Mall, East London: Support the store manager in managing the daily operations of the store to ensure that objectives, store targets and customer service standards are met and exceeded.

• Stock Management : Ensure that stock is accurately received and unpacked to merchandise and replenish the sales floor.
• Monitor and manage stock levels through defined processes to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the overall maintenance of the stockroom to meet housekeeping standards.
• Authorise write offs, breakages, recalls and returns.

• Sales Growth & Profitability : Analyse sales and profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
• Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
• Identify and propose new opportunities to increase sales and brand awareness.

• Risk Management : Conduct compliance checks through defined processes to ensure and enforce overall compliance to policies and procedures.

• Customer Experience Management : Ensure and maintain the implementation of customer experience processes to meet customer service standards.

• Leadership & Development : Lead and drive the team within the store to achieve store KPIs and operational strategy in line with company values.
• Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
• Recruit, administer & manage performance in accordance with company policies and procedures.

Qualifications

• Grade: 12.
• 2 to 3 years' experience in a supervisory / assistant store management capacity.
• Understanding of sales & service management.
• Budgeting skills.
• Proficiency in MS Office.
• Effective communication skills.
• Understanding of retail trade.
• Understanding of brand, customer & product.