Assistant Store Manager Miladys Greenstone Mall Gauteng

Mr Price; Johannesburg; On-site; ZAR 200 000 - 250 000; Full time

Job summary

A retail company in Johannesburg is seeking a vibrant Assistant Store Manager to lead daily store operations. You will ensure stock is accurately managed, analyze sales to improve performance, and drive customer experience processes. Applicants should have Grade 12, strong leadership skills, and at least 3 years in retail management.

Qualifications

• 3 years of experience in an Assistant Store or Store Managerial position.
• Experience in sales and service management.
• Understanding of brand, customer, and product.

Responsibilities

• Lead and manage daily store operations to meet objectives.
• Ensure stock is accurately managed and replenished.
• Analyze sales and profitability to drive improvements.
• Maintain customer experience processes for service standards.

Skills

Strong leadership

Communication skills

Sales management

Customer service

Computer literacy

Risk management

Stock management

Retail trade

Education

Grade 12

Job description

We’re looking for a strong, vibrant and self-disciplined Assistant Store Manager to lead and manage the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.

Stock Management

• Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
• Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the overall maintenance of the stockroom to meet housekeeping standards.
• Authorize write offs, breakages, recalls and returns.

Sales Growth & Profitability

• Analyze sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
• Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
• Identify and propose new opportunities to increase sales and brand awareness. This may include in-store marketing, competitor shopping, partnering / participating in local events and driving new accounts / memberships per targets (if applicable).

Risk Management

• Conduct compliance checks through defined processes (. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS reports, health & safety standards, weekly hanger counts, security to ensure and enforce overall compliance to policies and procedures.

Customer Experience Management

• Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping to meet customer service standards.

Leadership & Development

• Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
• Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
• Recruit, administer & manage performance in accordance with company policies and procedures.
• Grade : 12
• 3 Years’ experience in an Assistant Store or Store Managerial position.
• Sales & service management.
• Computer literacy.
• Communication skills.
• Retail trade.
• Brand, customer & product understanding.

Mr Price Group Limited is an equal opportunity employer and is committed to Employment Equity.