Assistant Store Manager MAC Truworths Musgrave 173.36hr

The Estée Lauder Companies Inc.; Durban; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A leading beauty company in Durban is seeking an enthusiastic Assistant Manager to enhance store performance by supporting the Store Manager. The ideal candidate will lead, coach, and develop Sales Associates, achieving sales and customer service targets. Proven retail and supervisory experience are essential, as is a passion for personalized customer service. This role offers career progression and competitive remuneration.

Benefits

Competitive remuneration and benefits

Qualifications

• Experience in cosmetics retail is preferable.
• Proven track record of coaching and mentoring others.
• Ability to work retail hours including nights and weekends.

Responsibilities

• Support the Store Manager in leading and developing the team.
• Achieve sales, customer service, and operational targets.
• Provide inspirational and personalized customer service.

Skills

Proven retail experience

Inspirational customer service

Supervisory experience

Retail operations experience

Cash reconciliation

Point-of-sale software

Proficient in Microsoft Office

Job description

Description

We are seeking an inspirational and dynamic Assistant Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.

Candidates should have proven supervisory, coaching and retail operations skills gained in a fast paced retail environment. If you are an ambitious and high performing self‑starter with a flair for retail and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.

With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.

Qualifications

• Proven retail experience preferably within cosmetics
• The ability to provide inspirational, authentic and personalized customer service
• Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets
• Retail operations experience including inventory management and cash reconciliation
• Ability to work retail hours including days, nights, weekends and special events in a fast‑paced work environment
• Previous experience with retail point‑of‑sale software
• Proficient in Microsoft Office
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview