Assistant Store manager Jo Molane PFS Gateway 173hr

The Estée Lauder Companies Inc.; Durban; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A global leader in prestige beauty is seeking an Assistant Manager in Durban to support the Store Manager in achieving sales and customer service targets. The ideal candidate will have strong coaching, supervisory, and retail operations skills, preferably in cosmetics. This role offers progressive career opportunities and a competitive benefits package.

Benefits

Progressive career opportunities

Outstanding training and development

Competitive remuneration and benefits package

Qualifications

• Proven retail experience preferably within cosmetics.
• Ability to provide inspirational and personalized customer service.
• Proven track record of coaching others to achieve targets.
• Experience in inventory management and cash reconciliation.

Responsibilities

• Support the Store Manager in leading and coaching the Sales Associates.
• Achieve sales, customer service, and operational targets.
• Work retail hours, including days and weekends.

Skills

Customer service excellence

Supervisory skills

Coaching and mentoring

Retail operations

Tools

Retail point-of-sale software

Microsoft Office

Job description

Description

We are seeking an inspirational and dynamic Assistant Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have proven supervisory, coaching and retail operations skills gained in a fast paced retail environment. If you are an ambitious and high performing self‑starter with a flair for retail and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty. With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.

Qualifications

• Proven retail experience preferably within cosmetics
• The ability to provide inspirational, authentic and personalized customer service
• Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets
• Retail operations experience including inventory management and cash reconciliation
• Ability to work retail hours including days, nights, weekends and special events in a fast‑paced work environment
• Previous experience with retail point‑of‑sale software
• Proficient in Microsoft Office
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview