Assistant Store Manager - Clicks Ruimsig

Clicks Group; Roodepoort; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A leading retail company in Roodepoort is seeking an Assistant Store Manager to support the Store Manager in driving sales and ensuring service excellence. The ideal candidate will have experience in a retail/FMCG environment, strong financial management skills, and a relevant qualification. This permanent position offers a market-related salary and is part of the company's Employment Equity plan.

Qualifications

• Minimum 1 year’s experience in an assistant store management role within a retail/FMCG store operations environment.
• Financial management experience including budgets and P&L statements.

Responsibilities

• Support the Store Manager in ensuring efficient operation of the store.
• Drive sales and build customer loyalty.
• Execute operational activities including stock management and housekeeping.
• Maintain daily work schedules in line with labour policy.

Skills

Understanding and application of financial management principles

Retail/FMCG background

Knowledge of customer service excellence

Numeracy skills

Planning and organising skills

Strong customer orientation

Good communication skills

Education

Grade 12 (Maths 50% and English 50%)

Relevant Retail/Business Management qualification

Degree in Relevant Retail/Business Management

Job description

Assistant Store Manager - Clicks Ruimsig

Apply by: 17 November 2025

Job Summary

Industry: FMCG & Supply Management  •  Location: Roodepoort  •  Contract: Permanent  •  Remuneration: Market Related  •  EE position: Yes

Introduction

Are you passionate about retail and service excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage for the brand? An exciting and challenging opportunity has become available for an Assistant Store Manager. The successful individual will report to the Store Manager.

Job Purpose

• Support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.

Job Objectives

• Ensure achievement of the store's financial performance by driving and maximizing sales through promotional activities, cross‑selling, up‑selling initiatives and superior customer service across the store team.
• Execute all operational activities of the store efficiently, including expenses, stock management, shrinkage control, housekeeping and administration.
• Execute in‑store visual merchandising to meet promotional standards and brand image.
• Support staff motivation and performance management in the absence of the Store Manager.
• Maintain daily work schedules in line with the Group's labour policy and relevant labour model to ensure adequate staffing.
• Execute customer service initiatives that drive loyalty and club card participation targets.
• Attend to all administrative responsibilities efficiently, including weekly time and attendance and employee records for HR.
• Facilitate the brand as the customer’s first choice health and beauty retailer by living and driving the company values.

Minimum Requirements

• Essential: Grade 12 (Maths 50% and English 50%)
• Essential: Relevant Retail/Business Management qualification (for external applicants)
• Desirable: Degree in Relevant Retail/Business Management
• Minimum 1 year’s experience in an assistant store management role within a retail/FMCG store operations environment or successful completion of the Clicks Trainee Store Management Programme
• Financial management experience (budgets, P&L statements, financial ratios, etc.)

Job Knowledge And Skills Required

• Understanding and application of financial management principles
• Retail/FMCG background and understanding of merchandising and promotions principles
• Knowledge of stock, cost, risk and compliance management procedures
• Knowledge of customer service excellence
• Knowledge of labour legislation and IR practices
• Knowledge of people management
• Knowledge of competency‑based interviewing
• Numeracy skills
• Results and target driven
• Planning and organising skills
• Problem‑solving skills
• Strong customer orientation
• Good communication skills
• Computer literacy

Essential Competencies

• Following instructions and procedures
• Planning and Organising
• Delivering Results and Meeting Customer Expectations
• Working with people
• Analysing
• Leading and Supervising
• Entrepreneurial and Commercial Thinking
• Coping with Pressures and Setbacks

Kindly note only applicants who meet the minimum requirements will be contacted.

All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply.