ASSISTANT STORE MANAGER -

Econofoods; Somerset West; On-site; ZAR 400,000 - 500,000; Full time

Job summary

A fast-growing FMCG Retail company is seeking an Assistant Store Manager to lead its retail store team in Somerset West. The ideal candidate will have a strong sales record, exceptional customer service skills, and experience in store operations. This role offers the chance to work in a vibrant environment committed to high-quality service and teamwork.

Qualifications

• Proven track record of achieving sales targets and delivering exceptional customer service.
• Ability to manage store operations effectively and reduce stock losses.
• Experience in recruiting and training a high-performing team.

Responsibilities

• Drive sales by ensuring world-class customer service.
• Manage cash handling and daily banking.
• Oversee stock management and optimize product presentation.

Skills

Customer Service

Team Leadership

Sales Promotion

Stock Management

Data Analysis

Job description

Econo Foods is a fast-growing FMCG Retail company specializing in frozen foods. Dedicated to delivering high-quality products at unbeatable prices, we prioritize customer satisfaction every single day. Our commitment to excellence, simplicity, and our vibrant, colorful team sets us apart in the industry. Central to our identity is our unique HO HOLA Culture, characterized by appreciation and recognition. We celebrate the contribution of every individual and foster a supportive environment where everyone can thrive.

We are currently seeking a dynamic individual to join our team and contribute to our ongoing success. If you are passionate about delivering exceptional customer service, collaborating with a diverse team, and embracing continuous learning and growth, Econo Foods could be the perfect fit for you. Join us in our mission to provide quality products, value, and service to our customers, every single day.

Purpose of the Role

We are seeking a dynamic and experienced Assistant Store Manager to lead our team and drive the success of our Econofoods Retail Store. The ideal candidate will have a proven track record of achieving sales targets, delivering exceptional customer service, and effectively managing store operations. They should be capable of reducing risk and stock losses and ensuring world-class store standards to meet business targets. The Assistant Store Manager will be responsible for all operational aspects of the store, as well as empowering and leading the team to reach and exceed business objectives.

Key Responsibilities

• Drive and promote sales by ensuring world-class customer service.
• Maintain excellent customer service standards at all times.
• Ensure outstanding store standards by following company merchandising standards, managing stock, and optimizing product presentation and pricing.
• Assist in stock receiving, stock counts, managing expiry dates, and stock condition.
• Recruit, train, and manage a high-performing team while supporting the company's Ho Hola Culture.
• Manage cash handling, including preparing floats, daily banking, and cashier support.
• Train, coach, and evaluate team members' performance.
• Adhere to all health and safety regulations, ensuring hygiene, food quality, and safety standards are maintained.
• Analyze sales data to identify growth opportunities and areas for improvement.
• Oversee store operations, including opening, closing, and security procedures.
• Build and maintain positive relationships with customers, vendors, and stakeholders.