Assistant Store Manager

Elex Academic Bookstore; Pretoria; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A leading academic bookstore in Pretoria is seeking an experienced Store Manager to oversee operations. Responsibilities include managing sales staff, maintaining inventory, resolving customer issues, and developing supplier relationships. Candidates should have a diploma and a minimum of 4 years in customer service and retail experience. This position offers a temporary-to-permanent contract over 12 months.

Qualifications

• Minimum 4 years of experience in customer service.
• Minimum 4 years of experience in retail.
• Ability to train and guide a team.

Responsibilities

• Supervise sales staff and ensure excellent customer service.
• Maintain accurate inventory levels and restock shelves.
• Analyze sales data to implement growth strategies.

Skills

Customer Service

Team Leadership

Inventory Management

Education

Diploma

Job description

We are seeking an experienced and skilled Store Manager to lead our team at Elex Academic Bookstore.

Key Responsibilities

• Manage and supervise sales staff, providing guidance and training to ensure excellent customer service
• Maintain accurate inventory levels, restock shelves, and optimize store layout
• Process transactions, handle customer complaints, and resolve issues
• Analyze sales data and implement strategies to increase revenue and growth
• Develop and maintain relationships with suppliers and publishers
• Stay up-to-date with industry trends and new releases
• Manage store appearance, ensuring a welcoming and organized environment
• Implement company policies and procedures
• Recruit and train new staff members
• Monitor and control expenses, ensuring budget adherence
• Foster a positive and inclusive work environment

Job Type : Temp to perm Contract length : 12 months Pay : R

Qualifications

• Education : Diploma (Required)
• Experience : Customer Service : 4 years (Required)
• Retail : 4 years (Required)

Application Deadline : / 11 / 24