Assistant Store Manager

Keystone Apparel Company (Pty) Ltd; Gqeberha; On-site; ZAR 400,000 - 500,000; Full time

Job summary

A retail company in Gqeberha is seeking an Assistant Store Manager to support management and drive sales. Key responsibilities include leading a high-performance team, ensuring customer satisfaction, and managing operational functions. The ideal candidate will have strong leadership skills and be able to meet and exceed sales goals. Regular attendance and full-time commitment are essential.

Responsibilities

• Support the store management and staff in meeting sales goals.
• Create and lead a high performance team that drives sales.
• Manage the store and its employees to ensure sales goals are met.
• Identify ways to drive sales generation and take action.
• Enhance customer service focus by creating a friendly environment.
• Ensure store presentation standards are achieved.
• Communicate merchandise sell-through and market trend information.
• Handle HR, operational, and loss prevention issues.
• Schedule staff properly.
• Open and close the store effectively.
• Perform additional managerial duties.

Job description

NATURE AND SCOPE OF DUTIES

• The Assistant Store Manager supports the store management and staff in meeting sales goals, customer service targets and operating objectives through execution, coaching and accountability.
• Create and lead a high performance team that drives sales. Provide strong leadership to the team to execute sales generation, operational and human resources functions in the store to ensure customer satisfaction, maximum productivity and profitability, and compliance with company procedures.
• Manage the store and its employees to ensure all store sales goals are met or exceeded.
• Identify ways to drive sales generation and ensure action is taken to achieve goals.
• Support, model, and enhance the seamless customer service focus by creating an environment that is friendly, helpful, knowledgeable and quick for customers and co-workers.
• Ensure store presentation standards are achieved and maintained.
• Communicate merchandise sell-through and market trend information to HQ.
• Handle store level human resources, operational and loss prevention issues with HQ.
• Ensure proper scheduling of staff.
• Open / and or close the store in an effective manner.
• Regular attendance and full time commitment are essential functions of the job.
• Perform additional managerial duties as necessary.