Assistant Store Manager

Keystone Apparel Company (Pty) Ltd; Gauteng; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A retail apparel company in Gauteng is seeking an Assistant Store Manager to support store management in achieving sales goals and ensuring customer satisfaction. The role includes creating a high-performance team, managing operations, and executing company procedures effectively. Ideal candidates are strong leaders with a focus on sales and employee development.

Qualifications

• Ability to lead a high-performance team.
• Strong sales and customer service focus.
• Effective scheduling and human resources management.

Responsibilities

• Support store management in reaching sales goals.
• Create a high-performance team for sales generation.
• Ensure compliance with store operational procedures.
• Drive customer satisfaction and store presentation standards.

Job description

NATURE AND SCOPE OF DUTIES

• The Assistant Store Manager supports the store management and staff in meeting sales goals, customer service targets and operating objectives through execution, coaching and accountability.
• Create and lead a high performance team that drives sales. Provide strong leadership to the team to execute sales generation, operational and human resources functions in the store to ensure customer satisfaction, maximum productivity and profitability, and compliance with company procedures.
• Manage the store and its employees to ensure all store sales goals are met or exceeded.
• Identify ways to drive sales generation and ensure action is taken to achieve goals.
• Support, model, and enhance the seamless customer service focus by creating an environment that is friendly, helpful, knowledgeable and quick for customers and co-workers.
• Ensure store presentation standards are achieved and maintained.
• Communicate merchandise sell-through and market trend information to HQ.
• Handle store level human resources, operational and loss prevention issues with HQ.
• Ensure proper scheduling of staff.
• Open / and or close the store in an effective manner.
• Regular attendance and full time commitment are essential functions of the job.
• Perform additional managerial duties as necessary.