Assistant Store Manager

Mambos Storage & Home; Cape Town; On-site; ZAR 250 000 - 300 000; Full time

Job summary

A leading retail store in Cape Town is seeking an experienced Assistant Store Manager. You'll manage daily operations, lead a team, and ensure exceptional customer service. Ideal candidates have over 2 years in retail management, a passion for organization and problem-solving, and strong leadership skills. Join us for a fun and supportive work environment where growth opportunities abound.

Benefits

Competitive salary

Performance bonuses

Staff discounts

Opportunities for growth

Qualifications

• 2+ years in a management role at a customer-focused retailer.
• Experience in managing teams and overseeing operations.
• Confident in driving sales performance and accountability.

Responsibilities

• Keep the store running smoothly, from stock to schedules.
• Lead and inspire the retail team.
• Ensure a positive customer experience.
• Support management in store operations.

Skills

Retail experience

Problem-solving skills

Organizational skills

Interpersonal skills

Leadership

Job description

Join the Mambo's Team – Assistant Store Manager Wanted

Are you a people person who loves keeping things organized, motivating a team, and making customers smile?

Mambo's Storage & Home in Tableview, Cape Town is looking for an Assistant Store Manager to help us keep our store running like a dream.

What you'll do:

• Keep the store ticking like clockwork – from stock to staff schedules.
• Lead and inspire a team of retail superheroes.
• Ensure our customers have a WOW experience every time they visit.
• Help implement store promotions and turn browsing into buying.

Who we're looking for:

• Someone with retail experience (bonus if you've managed teams before).
• A can-do attitude and the ability to solve problems on the fly.
• A love for organisation, numbers, and happy customers.
• Energetic, fun, and ready to roll up your sleeves.

What we offer:

• Competitive salary + performance bonuses.
• Fun, friendly work environment.
• Staff discounts (because who doesn't love a bargain?)
• Opportunities for growth and career development.

Ready to join the Mambo's family?

Send your CV and a short paragraph telling us why you're our next retail superstar to:

• What you'll do: Embody and communicate Mambo's values and brand philosophy to customers and teammates alike.
• Support the Store Management Team in efficiently running your store's operations within the ever-growing retail landscape.
• Manage scheduling, time‑off, and payroll for all team members.
• Act as the in‑store troubleshooting expert for all administrative processes.
• Oversee stock management and processes.
• Coach our team members through skills development and process trainings.
• Provide the absolute best service to each and every customer.
• Continually offer direct feedback and support to your teammates on the sales floor and national operations team.
• Create an inclusive workplace culture by treating all teammates and customers with respect.

Who you are:

• Backed by 2+ years in a management role at a customer‑focused, operationally excellent retailer.
• Previous retail operations experience including administrative tasks and stock management.
• Confident leading a team, selling, overseeing operations, and driving sales performance.
• Successful holding others (and yourself) accountable and establishing trust among direct reports.
• Exceptionally organized and proactive.
• A collaborative team player with strong interpersonal and communication skills.
• An out‑of‑the‑box thinker and resourceful problem‑solver when faced with challenges.
• Able to create and share a compelling vision that inspires and motivates your team.
• Flexible and dependable with the ability to work varying schedules, including weekends and special events.

YOU'LL LOVE THIS JOB IF:

• You are ORGANIZED – You are not overwhelmed by the thought of tackling multiple tasks at a time.
• You are RESULTS‑ORIENTED – You are a strong seller.
• You have a bias for action.
• You are a strong COMMUNICATOR – You are a people person, natural leader and collaborate well with others.
• You are PASSIONATE about retail / customer service – You have a genuine interest and personal passion for delivering excellent customer service.
• You are CURIOUS – You are eager to learn and absorb all things related to Mambo's products and how to grow our business.

About Us: Mambo's mission is to help individuals and households create organized, functional, and stylish living spaces.

We provide a comprehensive range of innovative, quality storage and homeware solutions in beautiful stores that offer exceptional customer service and a fun shopping experience.

Together we can create and inspire a sense of order and calm, making life easier.