Assistant Store Manager

GALXBOY; Bloemfontein; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A South African streetwear brand is seeking a Store Manager to lead the sales team and ensure excellent customer service. Responsibilities include managing inventory, implementing visual merchandising, and supervising daily operations. The ideal candidate should have a matric certificate, a bachelor's degree, and 1-2 years of retail managerial experience. Strong leadership and communication skills are essential. Join a dynamic team in a fast-growing brand that values ambition and collaboration.

Qualifications

• Matric certificate is compulsory.
• Bachelor’s degree is ideal.
• 1-2 years’ experience in a retail managerial role.
• Strong leadership and customer management abilities.
• Excellent communication and interpersonal skills.

Responsibilities

• Lead sales team to achieve sales targets.
• Implement visual merchandising and conduct regular checks.
• Manage inventory including processing deliveries and conducting stock counts.
• Supervise daily operations ensuring compliance with company policies.

Skills

Leadership

Customer Service

Inventory Management

Communication

Interpersonal Skills

Education

Matric certificate

Bachelor’s degree

Job description

GALXBOY is a proudly South African streetwear brand that emerged from the underground, rebellious youth culture found in the country’s urban hubs. Built on a foundation of ambition, collaboration, and persistence, it has grown into a leading national label. Known for its bold designs and deep cultural relevance, GALXBOY reflects a new generation of South Africans who embrace their identity with confidence and style.

Main Purpose of the Job

Duties and responsibilities include training staff, managing inventory, ensuring a safe, clean and aesthetically pleasing store environment and assisting customers. As well as promptly address and resolve customer complaints and any staff issues.

Key Areas of Responsibility

Customer Service Leadership

• Lead the sales team through example and ensuring meeting of personal and company sales targets - UPT, ATV and Turnover
• Performs and supports the team in delivering excellent customer service
• Floor presence, floor supervision, allocating team members as per zoning guide and supervising floor operations

Visual Merchandising

• Implementing merchandising as per guidelines and submitting VM pictures on a weekly
• Conducting regular VM walks throughout the day, ensuring product is tagged, hanging correctly, steamed, priced and replenished sufficiently for trade
• Continuous self and team training and assessment of visual merchandising of the store

Inventory Control

• Process all deliveries on the same day as receipt, including checking quantities to invoices, tagging, hanging, steaming and pricing product, and capturing the stock on the system
• Ensure stockroom is maintained and organized according to standards, stock positioned in order to expedite replenishment timeously
• Conduct weekly and monthly stock counts and stock takes accordingly, verify and submit accurate count reports

  Supervising Daily Operations

  • Manage time and attendance, Follow and implement opening and closing procedures accordingly
  • Maintain all daily requirements, POS operation, Cash up, cash drop, time and attendance and general housekeeping
  • Process refunds and exchanges according to company policy, elevate and inform OPS where necessary

  Skills And Personal Attributes

  • Matric certificate compulsory
  • Bachelor’s degree ideal
  • 1 – 2 years’ experience working in a retail environment in a managerial role.
  • Strong leadership and customer management abilities.
  • Customer service-oriented with in-depth knowledge of basic business management processes.
  • Excellent communication and interpersonal skills.