Assistant Service Technician

Access Hardware Holdings; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A company in the access solutions industry is seeking a motivated Assistant Service Technician to join their Service Department in Johannesburg. This junior-level, full-time role provides support to the Head Technician, performing corrective services and contributing to high-quality customer service. Ideal candidates should have a Matric qualification and relevant work experience, with strong communication and teamwork skills.

Benefits

Medical aid

Provident fund

Qualifications

• 3–5 years of relevant work experience.
• A valid driver's license (or in the process of obtaining one).
• Strong teamwork skills with the willingness to learn and grow.

Responsibilities

• Assist the Head Technician in performing corrective service and preventative maintenance.
• Support the installation of equipment in commercial buildings.
• Contribute to delivering high‑quality service to ensure customer satisfaction.

Skills

Effective communication

Teamwork

Use of power and manual tools

Education

Matric qualification

Job description

Introduction

Access Hardware Holdings is seeking a motivated and reliable Assistant Service Technician to join our Service Department in Johannesburg.

This is a junior‑level, full‑time role designed to provide support to our experienced technicians while gaining valuable hands‑on exposure to service operations within the access solutions industry. At Access Hardware Holdings, we pride ourselves on professionalism, teamwork, and delivering exceptional service to our clients.

This role offers the opportunity to work closely with our Head Technician while developing your skills and building a career in technical services. Recruitment shall be done in accordance with the Employment Equity Plan of the Company. People living with disabilities are encouraged to apply.

Duties & Responsibilities

• Assist the Head Technician in performing corrective service and preventative maintenance on a wide range of equipment.
• Support the installation of dormakaba and non-dormakaba equipment in commercial buildings.
• Contribute to delivering high‑quality service that ensures customer satisfaction and meets performance standards.
• Project a professional image through competent service procedures, personal presentation, and effective communication with customers.
• Assist in maintaining accurate service records, documentation, and technical data.
• Support the management of assigned parts, van spares, consumables, and company tools.
• Ensure company vehicles are properly serviced, cleaned, and maintained.
• Assist in completing asset registers monthly.
• Communicate with Sales and Service management regarding customer feedback and potential opportunities.

Desired Experience & Qualification

Matric qualification.

• 3–5 years of relevant work experience.
• A valid driver's license (or in the process of obtaining one).
• Ability to communicate effectively, both verbally and in writing, with clients, managers, and coworkers.
• Ability to use power and manual tools confidently.
• Strong teamwork skills with the willingness to learn and grow.

Package & Remuneration

R10,

• plus medical aid and provident fund.