Assistant Restaurant Manager : Ocean Terrace

The Oyster Box (Umhlanga Rocks, Durban); Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A luxury hotel in Umhlanga Rocks seeks an Assistant Restaurant Manager to supervise food and beverage operations, ensuring exceptional service. The ideal candidate has 2-3 years of experience in a similar role within a high-end environment, proficient in Micros and Microsoft Office, with strong leadership skills. The position offers an opportunity to contribute to staff development and operational excellence in a vibrant restaurant.

Qualifications

• Minimum 2-3 years experience in a supervisory or Assistant Restaurant Manager role.
• Strong knowledge of food and beverage operations.

Responsibilities

• Support the Restaurant Manager in planning and supervising daily restaurant operations.
• Ensure exceptional food and beverage service to every guest.
• Maintain compliance with health, safety, and hygiene standards.

Skills

Leadership

Communication

Organizational skills

Ability to perform under pressure

Education

Hospitality related qualification

Tools

Micros point of sale system

Microsoft Office

Job description

Job Summary

To supervise and coordinate the operations of allocated Food and Beverage areas within Ocean Terrace, ensuring that all team members perform their duties accurately, efficiently, and in accordance with The Oyster Box’s established standards. The role is focused on maintaining the highest levels of service excellence and operational performance, while upholding the policies and procedures outlined in the operating manual. The Assistant Restaurant Manager plays a key role in supporting staff development, guest satisfaction, and the seamless execution of daily service.

Minimum Requirements

Minimum 2-3 years

experience in a supervisory or Assistant Restaurant Manager role within a 5-star environment

Knowledgeable on Micros point of sale system and Microsoft Office

Strong knowledge of food and beverage operations

A hospitality related qualification will be advantageous

Key Attributes

• Ability to effectively listen and verbally communicate in English with all levels of staff, management and guests
• Ability to perform under pressure, adapt to changing priorities, make decisions and work independently
• Strong leadership and people management skills
• Excellent organizational skills
• High attention to detail and standards

Key Responsibilities

• Support the Restaurant Manager in planning, organizing and supervising daily restaurant operations
• Ensure consistently exceptional food and beverage service is rendered to every guest in the restaurant
• Establish and maintain happy, healthy and stable working relations with all staff and management
• Maintain and oversee execution of RCH Standards
• Maintain departmental budgets and ensure departmental profitability
• Ensure compliance with all health, safety and hygiene standards

The Oyster Box Hotel is committed to achieving an inclusive and diverse workforce that reflects the demographics of South Africa. In line with our Employment Equity objectives, preference will be given to candidates from designated groups as defined by the South African Employment Equity Act.