Assistant Restaurant Manager: Lead Guest Experience

Newmark Hotels; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A hospitality group in Cape Town is seeking an Assistant Restaurant Manager to support daily operations. The role requires strong communication skills, attention to detail, and a minimum of 2–3 years' experience in a fast-paced restaurant environment. Responsibilities include leading staff, ensuring compliance with operational standards, and delivering exceptional guest service. This position may involve flexible working hours, including weekends and holidays.

Qualifications

• Minimum of 2–3 years' experience in a similar role within a busy restaurant.
• Ability to work flexible hours, including weekends and holidays.

Responsibilities

• Ensure compliance with company policies and procedures.
• Conduct regular staff briefings for effective communication.
• Assist in planning and controlling restaurant operations.
• Oversee proper table settings and presentation.
• Deliver outstanding guest service and handle requests promptly.

Skills

Strong verbal and written communication skills

Exceptional attention to detail

Interpersonal abilities

Customer service orientation

Job description

A hospitality group in Cape Town is seeking an Assistant Restaurant Manager to support daily operations. The role requires strong communication skills, attention to detail, and a minimum of 2–3 years' experience in a fast-paced restaurant environment. Responsibilities include leading staff, ensuring compliance with operational standards, and delivering exceptional guest service. This position may involve flexible working hours, including weekends and holidays.