Job Description: Assistant Restaurant Events Manager
Location : Stellenbosch
Property Type : Luxury Wine Estate
Salary : R12, – R14, Negotiable DOE
Kendrick Recruitment is currently seeking a highly motivated Assistant Restaurant Events Manager to join a luxury wine estate in Stellenbosch.
This role is ideal for a hospitality professional with strong organisational skills, a passion for service excellence, and the ability to support both restaurant operations and event management.
Key Responsibilities
Restaurant Management
- Assist in overseeing daily restaurant operations, ensuring smooth service and high‑quality food and beverage standards.
- Support in managing restaurant staff, including training, scheduling, and performance reviews.
- Maintain exceptional customer service standards, handling guest feedback professionally.
- Drive positive guest engagement by encouraging reviews and social media mentions.
- Ensure compliance with food safety, hygiene, and health regulations.
- Monitor inventory and place orders while controlling costs.
- Work closely with the kitchen and bar teams to ensure seamless service delivery.
- Support sales growth through upselling, promotions, and special offerings.
- Manage POS systems, cash‑ups, and reporting of restaurant revenue.
- Conduct stock takes and reconcile variance reports for restaurant and bar operations.
- Communicate marketing promotions to staff and support the collection of guest data.
- Participate in weekly FOH and management meetings, reporting to the Managing Director.
Events Management
- Plan and execute events (such as birthdays, baby showers, and kitchen teas) from enquiry to completion.
- Prepare quotations and manage bookings on Dineplan and Semper systems.
- Liaise with clients to understand and deliver on event requirements.
- Conduct site inspections and ensure venues are presentable at all times.
- Collaborate with kitchen and service teams for smooth event execution.
- Ensure function sheets are distributed to management at least one week in advance.
- Develop event packages, pricing, and promotions to drive business growth.
- Manage event logistics, staffing, and post‑event evaluations.
- Build and maintain strong relationships with suppliers and event planners.
General Responsibilities
- Complete administrative duties relating to restaurant and event operations.
- Compile accurate reports and handovers for senior management.
- Ensure staff compliance with company policies and procedures.
- Attend maintenance meetings and report issues promptly.
- Manage staff levels effectively during downtime.
- Undertake any additional duties as required by management.
Requirements
- Previous experience in restaurant and/or event management within a luxury hospitality environment.
- Strong organisational, financial, and administrative skills.
- Excellent interpersonal and communication abilities.
- A proactive, solutions‑driven approach with strong attention to detail.
- Ability to work under pressure while maintaining high standards of service.
- Flexibility to work evenings, weekends, and public holidays as required.