Assistant Regional Administration Manager

Warwick Wealth; Cape Town; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A financial services company in Cape Town seeks an Assistant Regional Administration Manager. The role involves providing exceptional client service and supporting the management and sales teams. Candidates should have at least 2 years of experience in the financial sector, ideally with HNW clients, and strong organizational skills. A market competitive salary plus monthly bonuses are offered.

Qualifications

• Minimum 2 years experience in the Financial Service Industry, especially in investments.
• Experience in a sales team environment, with HNW client interaction.
• Understanding of Trust and Estate procedures is advantageous.
• Valid driver's license and own transport.
• Bilingual.

Responsibilities

• Provide first-class service to clients, both walk-in and via telephone.
• Support the Regional Administration Manager and Sales Team in meeting deadlines.
• Be the professional face and voice of the Regional office.

Skills

Interpersonal skills

Client service

Communication skills

Organisational skills

Technical skills

Multi-tasking

Job description

THE ROLE

Assistant Regional Administration Manager (ARAM) role serves to provide ad hoc support to the Regional Administration Manager as well as maintain the office as needed. This individual must have strong interpersonal, client service and communication skills.

RESPONSIBILITIES

The individual will provide first‑class service to all Warwick's clients, both walk‑in and telephone, and as such become the professional face and voice of the Regional office in Cape Town. The ARAM must have the ability to multi‑task, possess strong organisational and technical skills, and rise to any given task, thus providing support to the RAM as well as the Sales Team in meeting monthly deadline targets. The ARAM must be reliable, be resistant to stress, have excellent written and verbal skills and create a great impression as the first point of contact with our clients.

QUALIFICATIONS

To be considered as a successful candidate for the ARAM role applicants will require the following: at least 2 years or more experience in the Financial Service Industry with emphasis and exposure to investments, experience in a sales team environment as well as HNW client interaction; a fair understanding of Trust and Estate procedures is advantageous; valid driver's licence and own reliable mode of transport; bilingual.

COMPANY

Warwick Wealth supports all staff to be successful. We provide a high‑performance yet supportive work environment that aims to provide staff with an engaging and challenging work experience. The essence of this culture is embodied in always striving to put our clients first. We focus on growing the business and add value. We are always looking for the right people to join us on this journey. Remuneration consists of a market competitive basic salary and a monthly Deliverables bonus. Warwick Wealth is a designated employer and is committed to the pursuit of excellence, diversity and redress in achieving its equity targets in accordance with a defined employment equity plan.