Assistant Process Manager

Tfg; Pretoria; On-site; ZAR 500 000 - 700 000; Full time

Job summary

A logistics management company in Pretoria is seeking an experienced logistics manager to oversee distribution operations. You will be responsible for managing outbound processes, leading teams, and ensuring compliance with company policies and health regulations. Ideal candidates have at least 5 years of industry experience and strong people management skills.

Qualifications

• 2-4 years of solid management experience.
• 5 years of industry-related experience.
• High attention to detail and accuracy.

Responsibilities

• Manage and optimise the entire outbound process.
• Lead daily picking operations to ensure orders are fulfilled.
• Implement best practices for picking processes.

Skills

Strong people management skills

Sound accuracy and attention to detail

Exceptional communication skills

Ability to handle high pressure

Strong MS Excel capability

Education

Post-matric qualification in Logistics Management

Post-matric qualification in Supply Chain Management

Post-matric qualification in Retail Business Management

Post-matric qualification in Warehouse Operations Management

Tools

Warehouse Management System (Manhattan WMS)

MS Office

Job description

Overview

TFG LOGISTICS manages and oversees the Distribution Function of the group. Our 8 Distribution Centres (DCs) and management support staff total over employees working to efficiently move stock to stores.

Key Responsibilities

• Managing and optimising the entire outbound process.
• Leading and coordinating daily picking operations to ensure all customer orders and replenishments to stores are fulfilled accurately, timely, and efficiently.
• Optimising Warehouse Operations by implementing best practices for picking processes to enhance productivity and minimize errors.
• Identifying areas for improvement and implementing innovative, practical solutions.
• Coordinating with internal teams and transporters to streamline end-to-end processes.
• Budget and cost control – including daily optimised workforce planning and scheduling.
• Managing, tracking, and reporting on KPIs, not limited to Cost Per Unit, Unit Per Hour, and SLA from allocation to dispatch.
• Maintaining compliance with Best Operating Practices (BOP) and 6S, and ensuring all activities comply with company policies, health and safety regulations, and legal requirements.
• People Management and development across the full employee journey.

Qualifications and Experience

• A post‑matric qualification in Logistics Management, Supply Chain Management, Retail Business Management, or Warehouse Operations Management is advantageous.
• At least 2‑4 years of solid management experience.
• At least 5 years of industry‑related experience.
• Experience working on a Warehouse Management System (experience on Manhattan WMS would be advantageous).
• Working knowledge of MS Office with strong MS Excel capability.

Skills

• Strong people management skills to ensure the DC consistently delivers outstanding customer service with highly motivated staff.
• Sound accuracy and high attention to detail.
• Exceptional communication skills (written and verbal).
• The ability to confidently influence and persuade at all levels to achieve results.
• A strong service‑orientation, high energy levels, and a sense of urgency.
• A natural aptitude for the management of systems and business processes.
• Ability to handle high pressure, stress, and multitasking.

Behaviours

• Builds Effective Teams – forms, develops and leads a group of individuals toward the achievement of a common team objective.
• Communicates Effectively – conveys information and communicates ideas in a clear, concise and impactful manner.
• Drives Results – sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results.
• Ensures Accountability – takes accountability and ensures others are held to account on agreed‑upon performance targets.
• Financial Acumen – understands and applies financial concepts and principles to make informed financial decisions.
• Manages Complexity – interprets and simplifies complex and contradictory information when resolving organisational problems.
• Optimises Work Processes – assesses and improves the efficiency, effectiveness, and quality of various work processes.
• Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act.