Assistant Photo Manager

Crew Life at Sea; Wes-Kaap; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading cruise line is seeking a Photography Manager to oversee the onboard photography department. Responsibilities include training and supervising photographers, managing daily operations, and ensuring customer satisfaction. The ideal candidate has a Bachelor's degree in photography or business, 2+ years of supervisory experience, and strong leadership abilities. This role requires excellent communication skills and proficiency in relevant software.

Qualifications

• Minimum of 2 years of experience in a supervisory role.
• Strong leadership and team management skills.
• Proficient in Microsoft Office and photo editing software.

Responsibilities

• Assist the Photo Manager in managing daily operations.
• Train and supervise a team of photographers.
• Handle customer inquiries and complaints.

Skills

Leadership

Customer service

Communication

Multitasking

Organization

Education

Bachelor's degree in photography or business

Tools

Microsoft Office

Photo editing software

Job description

- Assist the Photo Manager in managing the daily operations of the onboard photography department

- Coordinate with the ships management team to ensure smooth operation and compliance with company policies and procedures onboard a cruise ship

- Train and supervise a team of photographers and photo sales associates

- Monitor and maintain inventory levels of photo products and supplies

- Ensure the accuracy and timely delivery of photo products to passengers

- Handle customer inquiries and complaints in a professional and timely manner

- Collaborate with the marketing team to promote photo products and services to passengers

- Conduct performance evaluations for staff members and provide feedback for improvement

- Assist in creating and implementing new strategies to increase revenue and improve customer satisfaction

- Maintain a safe and clean work environment for staff and passengers

- Adhere to all company policies and procedures, including safety and security protocols

Qualifications:

- Bachelors degree in photography, business, or a related field preferred

- Minimum of 2 years of experience in a supervisory role, preferably in the photography or hospitality industry

- Strong leadership and team management skills

- Excellent communication and customer service skills

- Proficient in Microsoft Office and photo editing software

- Ability to work in a fast-paced and dynamic environment

- Strong organizational and multitasking abilities

- Flexibility to work long hours and weekends as needed

- Must be able to pass a background check and obtain necessary travel documents