Job purpose :
To oversee compliance with SOPs and safety protocols to ensure effective internal stock management and accurate, timely despatch to customers.
TECHNICAL PRE-REQUISITE :
- End-to-end supply chain knowledge with relevant logistics and commercial knowledge in an operations / warehousing and logistics environment
- Understanding of the upstream and downstream aspects of business processes from a customer and supplier perspective
- ERP knowledge (SAP preferred)
- Insight into relevant legislation, regulations and compliance requirements, including ISO 140001, SARS, Clearing and Forwarding (rebate stores), LRA and Employee and Industrial Relations knowledge
- Vigilance and risk awareness (safety, environment and quality)
- Safety, first aid and firefighting knowledge
- Basic business and financial acumen
- Sound knowledge of the full MS Office suite with intermediate Excel
CHANGING KNOWLEDGE REQUIREMENTS :
- Managing engineering changes (e.g. in tracking invoice numbers on communication from Sales)
- Customer service requirements (e.g. order fluctuations and shift work)
- Changes to internal and external regulations, standards and compliance and reporting requirements
Evolving technology and business changes (e.g. automation)
- Organisational growth goals and changes to organisational strategy and structure
- Industry benchmarks and best practices in all areas relevant to the role
MINIMUM QUALIFICATION
Relevant diploma, e.g. in Operations / Supply Chain management
EXPERIENCE
5 years’ relevant experience in Operations / Warehousing and Logistics, including a minimum of 3 years’ supervisory experience
MEASURABLE OUTPUTS :
- Customer satisfaction and stakeholder engagement
- Compliance with operational SOPs
- Accurate, cost-effective inventory management
- Leadership and people management
- Safety and risk management
- Participation in growth and continuous improvement activities