Assistant Manager, Operations, Wms Controller

Dsv; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading logistics company in South Africa is seeking a candidate for a full-time system support role. The ideal candidate should have a background in logistics and at least 2 years' experience in related fields, with knowledge of WMS software. Key responsibilities include verifying system functionality, monitoring processes, and supporting warehouse staff in a dynamic environment.

Qualifications

• Minimum of 2 years' experience in logistics, supply chain, warehousing or business.
• At least 1–2 years in a system super-user or system support role.
• Knowledge of lean warehousing principles and process automation.

Responsibilities

• Log in and verify WMS system availability and functionality.
• Monitor inbound and outbound processes.
• Support warehouse staff with scanning or transaction errors.

Skills

Logistics experience

System super-user experience

Communication skills

Interpersonal skills

Analytical skills

Experience with WMS software

Education

Grade 12 Diploma or degree in Logistics or related field

Tools

WMS software (Blue Yonder, JDA, Red Prairie)

Microsoft Office applications

Job description

Time Type: Full Time

Minimum Qualifications

• Grade 12 Diploma or degree in Logistics, Supply Chain, Industrial Engineering (or other engineering qualification).
• Minimum of 2 years' experience in logistics, supply chain, warehousing or business.
• At least 1–2 years in a system super‑user, key‑user, or system support role.
• Proven experience in system rollouts, UAT (User Acceptance Testing), or training.
• Unendorsed license.
• Ability to travel within Gauteng, South Africa.
• Excellent written and verbal communication skills.
• Strong interpersonal skills and aptitude to multi‑task.
• Preferred background: Previous experience as a Warehouse Supervisor, Inventory Controller, or System Super User.
• Participation in system rollouts, UAT, or training programs.
• Knowledge of lean warehousing principles and process automation.
• Hands‑on experience with WMS software (Blue Yonder, Dispatcher, JDA, Red Prairie).
• Good grasp of warehouse processes: inbound, outbound, inventory management, picking, put‑away, shipping.
• Analytical knowledge of RedPrairie / Blue Yonder / JDA beneficial.
• Experience running system queries, reports and basic troubleshooting.
• Experience supporting current instances of WMS implementations; assessments of current WMS solutions.
• Experience liaising with global IT teams including EDI.
• Experience with Microsoft Office applications advantageous; key user experience with Warehouse Management Systems, preferably JDA Dispatcher (Red Prairie).

Responsibilities

• Log in and verify WMS system availability and functionality.
• Monitor inbound processes (receipts, put‑away confirmations).
• Monitor outbound processes (picking, packing, shipping confirmations).
• Check system alerts, error logs, and resolve data discrepancies.
• Support warehouse staff with scanning or transaction errors.
• Perform spot checks on system transactions vs. physical stock.
• Run daily reports (inventory accuracy, order status, system exceptions).
• Update supervisors on issues affecting productivity.
• Conduct on‑floor user support and coaching when staff encounter system‑related difficulties.
• Document issues and expand recurring or systemic problems.
• Support current instances of WMS implementations and assess current WMS solutions.
• Liaise with global IT teams, including EDI, for system support.