Assistant Manager (Fourways)

Swift Human Resources; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading HR consultancy is seeking an Assistant Manager in Fourways to oversee outlet operations and ensure efficient day-to-day activities. The ideal candidate will have 5-8 years of experience in a similar management role within the motor industry, strong technical knowledge, and excellent customer service skills. This position offers the opportunity to lead and optimize operations in a dynamic environment.

Qualifications

• At least 5 to 8 years of experience in a similar management role within the motor industry.
• Understanding of ISO 9001 / 45001 or relevant quality management system.

Responsibilities

• Ensure that daily, weekly, and monthly targets are being met.
• Interact with customers regularly to ensure satisfaction.
• Resolve customer problems and manage warranty claims.
• Manage purchase orders and stock levels.

Skills

Technical knowledge

Sales experience

Customer service

Microsoft Office

Stock management

Education

Matric Certificate with Maths Literacy

Related courses (advantage)

Job description

Overview

SUMMARY : Job Purpose : Responsible to assist manager to manage and oversee outlet personnel, supervising outlet operations, and ensuring efficient operations on a day-to-day basis. Improving efficiencies and streamlining outlet activities to maximize financial and other key indicators to achieve peak performance levels.

Position Info

Position available for an Assistant Manager to join the team in Fourways.

Qualifications and Experience

• Matric Certificate (with maths literacy minimum). Additional related courses / qualifications and advantage.
• At least 5 â 8 yearsâ experience in a similar management role within the motor industry
• Sound Technical knowledge and understandingÂ
• Experience in motor part sales
• Experience of managing Profit & Loss, balance sheet and associated financial responsibilities.
• Understanding of procurement
• Understanding of ISO 9001 / 45001 or relevant quality management system
• Strong proficiency in Microsoft Office
• Experience with stock management
• Sales and customer interaction experience

General Tasks

• Provide superior customer service levels that exceed customer expectations while staying in line with Company policies and procedures
• Ensure that daily, weekly and monthly targets are being met
• Adhere to high ethical standards, and comply with all regulations / applicable laws
• Interacting with customers on a regular basis to ensure satisfaction and gain useful feedback
• Resolving customer problems and queries as needed
• Manage warranty claims and assist the customer, salesman and QC department throughout the process
• Managing of all purchase orders and resolve any discrepancy for purchases on orders / parts.
• Responsible for managing the orders system – WOM
• Responsible for managing the store and the stock levels on the –VISION system.
• Management of daily sales figures
• Overseeing stock delivery from DC
• Assessing market conditions and realign business strategy accordingly
• Lead, develop and implement variable cost programmes across all areas of responsibility.

Kindly apply if you meet the minimum requirements. Should you not hear from us within 2 weeks consider your application as unsuccessful.