Assistant Manager Assistant Counter Manager

The Estée Lauder Companies Inc.; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading cosmetics company in Johannesburg is seeking an Assistant Counter Manager to support the Store Manager and lead a team of Sales Associates. The ideal candidate should have retail experience, a passion for coaching, and the ability to provide exceptional customer service. This role offers growth opportunities and a competitive benefits package.

Qualifications

• Proven retail experience preferably within cosmetics.
• Previous supervisory experience with a proven track record of coaching others.
• Ability to work retail hours in a fast-paced environment.

Responsibilities

• Support the Store Manager in leading and coaching Sales Associates.
• Achieve sales, customer service, and operational targets.
• Manage inventory and cash reconciliation.

Skills

Inspirational customer service

Coaching and mentoring

Retail operations

Inventory management

Point-of-sale software

Microsoft Office proficiency

Job description

Overview

We are seeking an inspirational and dynamic Assistant Counter Manager to play a leading role in the success of the store / counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.

Candidates should have proven supervisory, coaching and retail operations skills gained in a fast-paced retail environment.

If you are an ambitious and high-performing self-starter with a flair for retail and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step toward a long-term and fulfilling career with a leader in prestige beauty.

With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.

Qualifications

• Proven retail experience preferably within cosmetics
• Ability to provide inspirational, authentic and personalized customer service
• Previous supervisory experience with a proven track record of coaching / mentoring others to achieve sales and customer service targets
• Retail operations experience including inventory management and cash reconciliation
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
• Previous experience with retail point-of-sale software
• Proficient in Microsoft Office
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview

Benefits

We value diversity of thought and people and offer a competitive remuneration and benefits package that includes progressive career opportunities and outstanding training and development.