Assistant Lodge Manager (5 Hospitality)

Divergent Recruit Pty; Gqeberha; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A reputable recruitment agency is seeking an Assistant Lodge Manager to oversee operations in a lodge setting. The ideal candidate will have a degree in Hospitality Management, extensive management experience, and display excellent communication and leadership skills. This is a full-time, live-in position in Gqeberha, offering a competitive salary of R21,800 monthly with accommodations provided.

Benefits

Live-in accommodation provided

Competitive salary

Qualifications

• Minimum of 3–5 years Lodge Management experience within 5 establishments.
• Must have held the role of Assistant Lodge Manager / Duty Manager / Guest Relations Manager.
• Proven industry experience in lodge management.
• Valid Driver's Licence (no endorsements).
• Willing to accept a LIVE-IN position.

Responsibilities

• Oversee lodge operations and guest satisfaction.
• Implement cost-saving initiatives and maintain lodge equipment.
• Take responsibility for overall lodge operations in absence of Manager.
• Manage cash handling to minimize variances.
• Monitor guest feedback on platforms.

Skills

Excellent communication skills

Interpersonal skills

Attention to detail

Leadership skills

Organisational skills

Computer proficiency: MS Office

Computer proficiency: POS

Computer proficiency: Opera PMS

Education

Matric

Degree/Diploma in Hospitality Management

Tools

MS Office

POS systems

Opera PMS Systems

Job description

ASSISTANT LODGE MANAGER (5 HOSPITALITY)

Paterson, Eastern Cape Province.

SUBMISSIONS CLOSE FRIDAY 31 OCTOBER 2025

Compensation: Salary on Offer – R21 800.00 per month. Live‑in accommodation provided.

Minimum Essential Qualifications

• Matric
• Degree/Diploma in Hospitality Management (ESSENTIAL)
• Minimum of 3–5 years Lodge Management experience within 5 establishments
• Must have held the role of Assistant Lodge Manager / Duty Manager / Guest Relations Manager (ESSENTIAL)
• Proven industry experience in lodge management
• Excellent communication and interpersonal skills in English
• High levels of attention to detail
• Strong leadership & organisational skills
• Computer proficiency: MS Office, POS, Opera PMS Systems (ESSENTIAL)
• Valid Driver’s Licence (no endorsements) (ESSENTIAL)
• Willing to accept LIVE‑IN position on site (ESSENTIAL)

Duties & Responsibilities

• Oversee lodge operations, guest satisfaction, service levels, supervision of lodge complement, coordinate teams, training sessions, develop policies.
• Implement cost‑saving initiatives and maintain lodge equipment through preventive maintenance.
• Take responsibility for overall lodge operations and performance in absence of Manager.
• Manage cash handling to minimize variances.
• Maintain effective stock management.
• Monitor guest feedback on platforms (Guest Revu & Trip Advisor).
• Assist the lodge manager to oversee day‑to‑day lodge team service operations.
• Uphold and elevate the service standards provided by the lodge team.
• Coordinate departmental teams to optimise guest service delivery.
• Conduct targeted training sessions to enhance technical and soft skills of lodge team.
• Achieve quality improvement targets set by management.

Desired Experience & Qualification

Same as Minimum Essential Qualifications (duplicate).

Employment & Logistics

• Employment Type: Full‑Time
• Position based at 5 establishments in Paterson, Eastern Cape Province.
• Live‑in position accommodation provided.
• Interested parties should submit CV & supporting documents to Shireen directly.

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All candidate personal information is treated with confidentiality and the highest level of care. You are not shortlisted for the vacancy that you have applied for Divergent Recruit (Pty) Ltd will retain your information in our candidate database for a period of 12 months. If you may meet the criteria of a future suitable position, we will contact you directly for your authorisation to proceed. If you no longer wish to be listed, we will remove your personal information from our database per the POPIA guidelines.