Assistant Lodge Manager

JustTheJob.co.za; KwaZulu-Natal; On-site; ZAR 15,000 - 18,000; Full time

Job summary

Join a prestigious lodge in St Lucia as an Assistant Lodge Manager. This live-in role requires leadership, exceptional guest relations, and operational management skills. You'll oversee daily operations, manage staff, and ensure a seamless experience for guests. Competitive salary with benefits included.

Benefits

Competitive salary range: R15,000 – R18,000

Live-in position with accommodation provided

13th Cheque

3 weeks leave per year

6 days off a month

Opportunity for professional development

Qualifications

• Proven experience in hospitality management.
• At least 3 years working experience.
• Fluent in English, Afrikaans preferred.

Responsibilities

• Oversee daily lodge operations.
• Manage guest check-ins and resolve issues.
• Support staff training and development.

Skills

Leadership

Communication

Organizational Skills

Guest Relations

Problem-Solving

Education

Diploma in Hospitality

Tools

Nightsbridge

Excel

Word

Job description

Assistant Lodge Manager - st Lucia Full job description LIVE-IN POSITION Join a distinguished establishment in the heart of St Lucia. We are seeking a dynamic and experienced Assistant Manager for our 4 star, 16 room lodge in St Lucia Estuary. Our ideal candidate is a mature person, that has extensive experience in housekeeping, f & b management and front of house of a 3-5 star lodge; able to manage a booking system preferably Nightsbridge, but also has a good working understanding of Excel and Word; administratively strong; attentive to detail; has great staff and guest relations; excellent in writing, reading and speaking in at least English, a positive if also fluent in Afrikaans; has at least 3 years working experience and a hospitality qualification or 5 years working experience if no qualification, but with matric; has strong servant leadership ability; is energetic; Description : Oversee day-to-day operations to ensure a seamless guest experience Supervise and support front-line staff, ensuring high service standards Manage guest check-ins, check-outs, and inquiries Handle and resolve guest concerns and issues promptly and professionally Collaborate with various departments to maintain operational efficiency Assist in staff training and development Contribute to creating a positive work environment Play a key role in maintaining and improving service quality BENEFITS : Competitive salary range : R15,000 – R18,000 Live-in position with accommodation provided 13th Cheque 3 weeks leave per year 6 days off a month Opportunity to work in a vibrant and beautiful location Professional development and growth within the hospitality sector Requirements : QUALIFICATIONS AND EXPERIENCE : Proven experience in a managerial role within the hospitality industry Strong leadership and organizational skills Excellent communication and interpersonal abilities Ability to handle and resolve guest issues with tact and professionalism Familiarity with hotel management software is advantageous Flexibility to work in a fast-paced environment Job Type : Full-time Pay : R15000,00 - R18000,00 per month Ability to commute / relocate : St Lucia Estuary, KwaZulu-Natal 3936 : Reliably commute or planning to relocate before starting work (Preferred) Application Question(s) : Are you familiar with Nightsbridge or a similar hotel booking system. Education : Diploma (Preferred) Experience : hotel management : 3 years (Required) Language : English (Required) Afrikaans (Preferred) Location : St Lucia Estuary, KwaZulu-Natal 3936 (Preferred) Work Location : In person Expected Start Date : 2025 / 03 / 01

Create a job alert for this search

Assistant Manager • KwaZulu-Natal, South Africa