Assistant Leader

Cape Union Mart Group; Mpumalanga; On-site; ZAR 300 000 - 450 000; Full time

Job summary

A retail company in KwaZulu-Natal, South Africa, is seeking a Store Manager to oversee all store operations. The role involves maximizing turnover, delivering exceptional customer service, and leading a team. Candidates must have at least 3 years of retail management experience, strong communication skills, and proficiency in Microsoft. The candidate should be honest, adaptive, and capable of building relationships. This position is critical in creating a positive store environment and aligning the team with company culture.

Qualifications

• 3 years of management retail experience.
• Clear criminal record is required.
• Ability to communicate effectively at all levels.

Responsibilities

• Assisting in managing all aspects of a store.
• Maximizing turnover and profit.
• Deliver exceptional customer service.

Skills

Management skills

Customer service

Communication skills

Leadership

Microsoft proficiency

Education

Matric or Equivalent

Job description

Duties and Responsibilities:

• Assisting in managing all aspects of a store
• Maximizing turnover and profit
• Minimise shrinkage by monitoring stock related risks.
• Deliver exceptional customer service by implementing customer experience strategy.
• Lead Talent selection, training, coaching, retention and recognize initiatives for all team members.
• Innovative visual merchandising to optimize sales.
• Implement all company policies and procedures.
• Maintaining health & safety practices
• Optimize team through creating an inspiring environment.
• Align team members to Company culture and create fun.

Behavioural Requirements:

• Honesty in dealing with cash or finances.
• Inspirational leadership & passion
• Taking ownership
• Building & maintaining relationships
• Innovation & ability to deal with change management.
• Thinking adaptability

Minimum Requirements:

• 3 years of Management retail experience
• Matric or Equivalent
• Microsoft – Computer Proficiency
• Clear Criminal record
• Ability to communicate effectively at all levels.