Assistant Leader

Cape Union Mart International; eMalahleni; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A retail company located in eMalahleni seeks an experienced retail manager to oversee store operations. The ideal candidate will have a minimum of three years in retail management, strong leadership abilities, and a passion for customer service. Responsibilities include maximizing profit, implementing company policies, and ensuring compliance with safety practices. A clear criminal record and effective communication are essential. This position offers the opportunity to lead a dynamic team in a customer-focused environment.

Qualifications

• 3 years of retail management experience required.
• Clear Criminal record is mandatory.
• Effective communication skills at all levels.

Responsibilities

• Manage all aspects of the store operations.
• Maximize turnover and profit.
• Deliver exceptional customer service.

Skills

Leadership

Customer service

Stock management

Communication

Education

Matric or Equivalent

Tools

Microsoft Office

Job description

Duties and Responsibilities:

• Assisting in managing all aspects of a store
• Maximizing turnover and profit
• Minimise shrinkage by monitoring stock related risks.
• Deliver exceptional customer service by implementing customer experience strategy.
• Lead Talent selection, training, coaching, retention and recognize initiatives for all team members.
• Innovative visual merchandising to optimize sales.
• Implement all company policies and procedures.
• Maintaining health & safety practices
• Optimize team through creating an inspiring environment.
• Align team members to Company culture and create fun.

Behavioural Requirements:

• Honesty in dealing with cash or finances.
• Inspirational leadership & passion
• Taking ownership
• Building & maintaining relationships
• Innovation & ability to deal with change management.
• Thinking adaptability

Minimum Requirement:

• 3 years of Management retail experience
• Matric or Equivalent
• Microsoft – Computer Proficiency
• Clear Criminal record
• Ability to communicate effectively at all levels.