Assistant Leader

Cape Union Mart Group; Mpumalanga; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A renowned retail company in South Africa is seeking a Management Professional to oversee store operations. The successful candidate will maximize turnover, lead a team, and ensure exceptional customer service. Applicants should have at least 3 years of retail management experience, a clear criminal record, and proficiency in Microsoft Office. The role demands strong leadership skills, adaptability, and the ability to communicate effectively with team members. Join an innovative environment focused on success.

Qualifications

• 3 years of management retail experience is essential.
• A clear criminal record is required.
• Ability to communicate effectively at all levels.

Responsibilities

• Assist in managing all store aspects.
• Maximize turnover and profit.
• Minimize stock-related risks through shrinkage monitoring.
• Deliver exceptional customer service.
• Lead talent selection and training initiatives.
• Implement innovative visual merchandising.
• Maintain health and safety practices.
• Align team to company culture.

Skills

Honesty in finances

Inspirational leadership

Adaptability

Communication

Relationship building

Education

Matric or Equivalent

Tools

Microsoft Office proficiency

Job description

Duties and Responsibilities:

• Assisting in managing all aspects of a store
• Maximizing turnover and profit
• Minimise shrinkage by monitoring stock related risks.
• Deliver exceptional customer service by implementing customer experience strategy.
• Lead Talent selection, training, coaching, retention and recognize initiatives for all team members.
• Innovative visual merchandising to optimize sales.
• Implement all company policies and procedures.
• Maintaining health & safety practices
• Optimize team through creating an inspiring environment.
• Align team members to Company culture and create fun.

Behavioural Requirements:

• Honesty in dealing with cash or finances.
• Inspirational leadership & passion
• Taking ownership
• Building & maintaining relationships
• Innovation & ability to deal with change management.
• Thinking adaptability

Minimum Requirements:

• 3 years of Management retail experience
• Matric or Equivalent
• Microsoft – Computer Proficiency
• Clear Criminal record
• Ability to communicate effectively at all levels.