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Assistant Front Office Manager

Radisson Hotel Group

Gauteng

On-site

ZAR 200 000 - 300 000

Full time

3 days ago
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Job description

Assistant Front Office Manager in Kempton Park

Showing 5 Assistant Front Office Manager jobs in Kempton Park

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Assistant Analyst: Treasury Front Office

Kempton Park, Gauteng R250000 - R500000 Y ZEDA Limited

Posted today

Job Description

Purpose of the role

To provide support and assistance to the Analyst: Treasury and focus on Greater Africa Regions Entities regarding the management of the business\' financial assets, investments and cash. The role is administrative in nature with a high degree of analysis of financial, banking and operational information.

Key deliverables and outputs
  • Capital and Funding Management
    • Manage and provide administrative oversight for all informational requirements for fund raising. Identify ongoing funding requirements
    • Facilitate the preparation of all funding resolutions and facilitate the sign-off of all funding agreements
    • Keep records of all agreements and resolutions
    • Keep record of all meeting minutes with internal and external stakeholders
  • Investment Management
    • Assist in preparing reports on the performance of surplus cash investments
    • Assist in setting up investment mandates with financial institutions
    • Assist in preparing investment schedules and reconciliations
    • Monitor that no counter party limits are breached during investment activities
    • Monitor that minimum balances are maintained to avoid idling of cash in bank accounts and opportunity costs
  • Cash Management
    • Assist in preparing cashflow forecasts (weekly to 6-month basis) based on cash requirements
    • Assist in assessing any variances between actual and forecasted values to continuously improve the accuracy of forecasts
    • Contribute to analysing the business\' daily, monthly and yearly cash requirements
    • Make recommendations to the Analyst: Treasury and Group Treasurer regarding the optimisation of cash
    • Assist in preparing reports on the business\' cash movements
  • Bank Management
    • Maintain all bank mandates and Know Your Customer (KYC) information
    • Update all company resolutions pertaining to banking relationship to ensure alignment with business practices
    • Undertake administrative tasks relating to the business\' banking requirements
    • Complete Bank account configurations across the business
    • Provide support in maintaining the business\' bank accounts
    • Support the Procurement team with tender related information e.g., Letters of Good Standing and performance bonds
  • Financial Systems and Data Management
    • Assist with the setting up and maintenance of bank, cash management and internet banking systems
    • Provide support in maintaining reliable, accurate and timeous financial information systems
  • Stakeholder Relations Management
    • Engage with external (Banks, Legal Counsel) and internal (Executives, Operations, IT, Reporting) stakeholders on treasury related matters
    • Respond to audit requests e.g., bank account lists, guarantees, and resolve audit queries
    • Assist in providing exchange rates to the Reporting team on a monthly basis
  • Internal and External Stakeholders
    • The role requires close engagement and collaboration with key internal and external stakeholders
Academic Qualifications
  • NQF Level 7 Qualification in Accounting, Finance, Investments, Mathematics or equivalent
  • Valid Driver\'s License
Advantageous
  • NQF Level 8 Honours Degree Qualification in Financial Management, Investment Management or equivalent
Work Experience
  • 1 Year Experience in financial management or treasury
  • Experience in working with external stakeholders
  • Experience in financial statement analysis
  • Experience in car rental and leasing companies

Note: The role is administrative in nature with a high degree of analysis of financial, legal and operational information. The role requires close engagement and collaboration with key internal and external stakeholders

Applications closing date: 22 September 2025

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Front Office Assistant

Posted today

Job Description

Company Description

We are a Fleet management and maintenance company at the forefront of the ever-evolving automobile industry. Our focus is on enhancing efficiency, safety, and reliability for our clients through customized solutions.

Role Description

This is a full-time role for a Front Office Assistant. The role is located in Sandton. The Front Office Assistant will handle a variety of day-to-day tasks, with a solid track record. Expertise in key accounting functions such as generating invoices, processing supplier payments, updating and balancing spreadsheets, capturing journals, and preparing accurate financial records. With a strong foundation in bookkeeping. The candidate must be detail-oriented professional who thrives in structured environments.

Qualifications
  • Strong Interpersonal Skills and Phone Etiquette
  • Proficiency in bookkeeping
  • Clerical Skills and attention to detail
  • Excellent written and verbal communication skills
  • Ability to work both independently and as part of a team
  • Experience in the automotive or fleet management industry is a plus
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Front Office Experience Lead

Sandton, Gauteng R900000 - R1200000 Y Growthpoint properties

Posted today

Job Description

Job Title

Front Office Experience Lead

Purpose of the Job

A culture-forward leadership role focused on delivering exceptional front-of-house experiences. This role ensures service excellence, team cohesion, and brand-aligned engagement across reception, hospitality, and guest-facing environments.

Key Performance Areas
  • Team Leadership and Vendor Performance
    • Lead and inspire a diverse team including receptionists, baristas, drivers, cleaners, security personnel and internal landscaping employees.
    • Monitor and evaluate service delivery against established SLAs, ensuring consistent excellence
    • Identify and address underperformance through coaching and escalation protocols
    • Administer access systems, subscriptions and parking logistics with precision, in tandem with building management.
    • Reconcile operational spend and ensure alignment with company policies and budgetary controls.
  • Facilities and Hospitality Oversight
    • Ensure all front-of house areas are welcoming, well maintained, and brand aligned
    • Liaise with building management to ensure service reliability and prompt resolution of issues
    • Monitor compliance across safety and hospitality protocols and uphold these protocols through regular audits
    • Recommend and implement enhancements to elevate the guest experience and service flow.
  • Culture and Engagement Stewardship
    • Coordinate recognition milestones and office engagement activities.
    • Support internal events with hospitality planning and execution.
    • Foster team morale through inclusive leadership and service pride initiatives
    • Gather and interpret feedback to continuously improve the front-of-house experience.
  • Communication and Relationship Management
    • Maintain a warm, professional and brand-aligned tone in all interactions
    • Lead and facilitate team briefings and ensure service updates are communicated to ensure alignment and transparency
    • Handle sensitive issues with discretion and escalate if necessary
    • Build rapport with staff, guests, and vendors
  • Knowledge
    • Workplace operations and service protocols.
    • Health, safety and building compliance.
    • Brand experience and corporate culture.
  • Job Specific Skills
    • Ambiance curation.
    • Operational spend reconciliation.
    • Coaching.
    • Recognition.
    • SOP implementation.
    • Problem solving & decision making.
    • Strong interpersonal skills and stakeholder engagement.
    • Team management and development.
    • Planning and organizing.
    • Adaptability and resilience.
  • Experience
    • A minimum of 5 years in guest-facing or hospitality roles.
    • 1-2 years supervisory experience.
    • Proven ability to deliver in high touch environments.
    • Experience managing service contracts, SLAs and vendor relationships.
    • Experience handling budgets, reconciling spend and ensuring compliance with safety and hygiene standards.
    • Exposure to planning internal events.
  • Education
    • Grade 12.
    • Qualification in Hospitality/Operations/Business Administration or Facilities Management is advantageous.
    • GPT all.
    • Receptionists, baristas, drivers, cleaners, security, and internal landscaping.
    • All external stakeholders who contact the company.
  • Level of Decision-Making
    • Interpretive; service-focused problem-solving. Tactical decisions.
  • Level of Problem Solving
    • Ability to resolve operational issues arising in the line of work. Routine problem solving.
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Posted today

PROJECTS MANAGER AND OFFICE MANAGEMENT

Johannesburg, Gauteng JABES CONSULTANTS

Posted 9 days ago

Job Description

Must be based in Johannesburg, South Africa

Experience in Project Management required

Experience working in information (cyber) security will be advantageous

Good technical understanding / base knowledge of Information Technology and in particular Penetration Testing will be advantageous

Good technical, analytical, interpersonal, communication and writing skills

Must be skilled in Microsoft Office applications in particular Word, Excel and Outlook

Must be well organised and work well under pressure

Finance experience will be advantageous

Must have drivers license and own transport

The duties for this role are divided into two areas of responsibility, namely Project Management and Office Management.

Project Management Duties :

Planning and recording of all our clients projects (both client and internal)

Management of resources i.e., analysts

Management of clients

Co-ordinate project to accomplish the project objectives

Obtaining the invoicing details of clients

Invoicing clients at start of project

Responsible for facilitating the delivery of the full project scope as outlined below:

- Assist the relevant key account manager, in conjunction with the analyst, to determine high level scope and resource availability

- Ensure that there is an aligned understanding across the key stakeholders

- Schedule project deliverables taking into consideration availability of staff required for reporting QA

- Ensure all required documentation is in place (signed SOW etc)

- Ensure analysts are given scope prior to commencement of project

- Ensure all logistics are arranged in terms of required access to perform the assessment (internal and external)

Initiation Phase / During Project :-

- Get invoicing details from clients

- Ensure a proper handover is performed between analysts when working on a project

- Identify and address risks during the project, where required escalate to management

- Check project progress towards meeting its objectives

- Determine the cause of deviations from the plan and taking corrective actions to address deviations

- Mid project feedback

Closure Phase:-

- If required, perform general QA on reports

- Ensure adequate time is allocated to reporting QA

- Send deliverables to client

- Send clients feedback forms

- Set up presentation of results to clients (ensure sales / account manager is at the presentation).

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Posted today

Job Description

Role Purpose

Leads and oversees the PMO function to ensure effective governance, consistent delivery, and strategic alignment of strategic important, cross planning and support unit, projects, and programmes. This role drives project management standards, execution and prioritisation, support project teams, and collaborates with stakeholders to optimize resources, pivot where needed and deliver business value. In addition, driving digital transformation in supporting operationalising data use cases, technology and business process implementation will be a key output. This role reports to the COO.

Requirements

Qualifications

At minimum, a bachelor\'s degree in business management, Project Management, Operations, or a related field and a postgraduate qualification or studying towards (e.g., MBA or equivalent) is advantageous.

Certification in Agile, Lean, or Change Management is beneficial.

Experience

10 years of Business management experience combined with exposure to project and programme management, including at least 3–5 years in a leadership role.

Financial Services Industry Experience (essential). Strong leadership skills with a record of accomplishment of successfully delivering complex projects.

Duties and Responsibilities

Responsibilities, Work Outputs, And Individual Contribution

Project Portfolio Oversight (Programme management)

Design and implement programme management methodologies, standards, and best practices aligned with current and best practice principles across business areas.

Establish governance frameworks ensuring compliance and consistency in project planning, execution, and delivery.

Drive project execution with a clear mandate to ensure delivery within business case time and budget.

Support the development of group wide strategy outcomes and specifically, OKR\'s and prioritise and align execution with stakeholders.

As key part of driving digital transformation, drive data use cases implementation and delivery, technology and business process adoption within the operating environment and ecosystem together with stakeholders.

Provide support in project feasibility to support business objectives and approve business cases.

Priorities projects aligned to OKR\'s and business outcomes.

Define and document project scope, objectives, success measures, and dependencies, ensuring clear alignment with organizational goals.

Foster a culture of continuous improvement and innovation within the programme management function.

Identify, assess, and manage risks collaboratively with stakeholders, ensuring mitigation strategies are in place.

Oversee project documentation, including meeting minutes, status reports, risk logs, and action logs, facilitating informed decision-making.

Approve project plans, resource schedules, budgets, and expenditures while managing project close-out and post-project assessments for continuous improvement.

Client Engagement and Relationship Management

Build and maintain strategic relationships with business leaders, executive committees, external partners, and stakeholders (including cell owners and binders).

Ensure project delivery meets client needs by translating requirements into clear project scopes in line with best practices.

Manage service level agreements to uphold client expectations and recommend improvements to client service and fairness.

Promote a culture of rewarding client relationships through effective communication, feedback, and exceptional service.

Engage with key stakeholders to prioritize projects, address challenges, and maintain alignment.

Ensure transparent, effective communication throughout the project lifecycle.

Leadership and People Management

Lead and mentor a team of Programme and Project Managers and appropriate staff to deliver on the office objectives fostering collaboration and productivity.

Develop strong, productive relationships with peers and stakeholders, positively influencing change initiatives.

Develop team and resource balanced scorecards aligned to priorities. Ensure alignment of stakeholder scorecards.

Continuously enhance professional and industry knowledge, encouraging innovation and career development within the team.

Process Improvement and Change Management

Promote continuous improvement of project management processes and tools.

Support change management efforts to facilitate smooth transitions and maximize project benefits.

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