Assistant Food & Beverage Manager

Phoenix Recruitment; Clanwilliam; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A reputable luxury hospitality firm in Clanwilliam is seeking an Assistant Food & Beverage Manager to oversee daily operations, manage costs, and ensure excellent guest service. The ideal candidate will have significant experience in food and beverage management and strong communication skills. This role involves managing operations, conducting training, and handling service recovery to maintain guest satisfaction.

Qualifications

• At least 4 years’ experience in a 4/5 star hotel or lodge.
• 2+ years managing a food and beverage outlet.
• Experience in service recovery and stock control.

Responsibilities

• Support outlet management in daily operations.
• Manage operating costs in line with budget.
• Coordinate training within the department.

Skills

Guest-orientated leadership

Attention to detail

Communication skills

Education

Grade 12

Diploma in Hotel or Food & Beverage Management

Tools

Microsoft Office (Outlook, Word, Excel)

Point of Sales System (Micros)

Stock Management System (FnBShop)

Job description

Overview

Well known luxury 5

Assistant Food & Beverage Manager who is a guest-orientated leader with a sense of urgency and high attention to detail, to assist with managing the F&B Department on a day-to-day basis.

Responsibilities

• Support the outlet management in the day-to-day operation; actively present in the operation and dealing with guests during peak mealtimes.
• Control and manage the operating equipment store, including the purchasing and issuing of operating equipment to the outlets.
• Plan and execute food and Beverage special events and contribute to Food and Beverage promotional ideas to drive revenue and PR throughout the department.
• Finalise the rosters ensuring sufficient labour is available in line with business levels while actively controlling labour costs.
• Manage operating costs in accordance with budgetary requirements.
• Coordinate the training within the department.

Qualifications

• Requirements:
  • Grade 12
  • Diploma in Hotel or Food & Beverage Management
  • At least 4 years’ experience in a 4 / 5
  • Hotel or Lodge with at least 2+ years managing a food and beverage outlet.
  • Computer literate with working knowledge of Microsoft Office Outlook, Word and Excel
  • Experience at operator level of a Point of Sales System – exposure to Micros advantageous
  • Experience at operator level of a Stock Management System – exposure to FnBShop advantageous
  • Exposure to Opera advantageous
  • Highly presentable
  • Solid English verbal and written communication skills
  • Fluent with hospitality language and terminology, particularly food and beverage vocabulary
  • Exposure and understanding of restaurant financials
  • Experience with stock control, stock count and resolving of stock discrepancies
  • Experience in Service Recovery
  • Able to work flexible hours, weekends and holidays
  • Exposure to Micros Symphony
  • WSET Level 1 / 2 (Wine and Food pairing training)
  • Training experience