Assistant Credit Controller

Streets LLP; South Africa; On-site; ZAR 300 000 - 450 000; Full time

Job summary

A growing financial services firm based in South Africa is seeking a Credit Control professional to help shape a new function in the organization. You will manage your own credit control workload, communicate effectively with clients and work towards regular targets. The ideal candidate is detail-focused, organized, and possesses excellent written English. Accounting knowledge is desirable but full training will be provided.

Qualifications

• Proactive and able to manage your own workload.
• Calm and clear under pressured situations.
• Previous credit control or customer communication experience is helpful.

Responsibilities

• Manage your own credit control workload and follow-up schedule.
• Make warm, professional outbound calls to clients.
• Send clear, well-written emails with excellent tone.
• Liaise with colleagues to resolve queries.
• Work towards KPIs and maintain strong client relationships.

Skills

Excellent written English

Warm, confident phone manner

Organised and proactive

Strong communication skills

Detail-focused

Job description

About the Role

We’re building a brand-new Credit Control function for the entire Streets Group, and we’re looking for the right person to help shape it from day one. This is a great opportunity for someone who loves communication, organisation and being part of creating something new.

You’ll work closely with our Senior Credit Control Manager to support credit management across all Streets offices, helping us put strong processes in place while managing your own portfolio of clients.

Key Responsibilities

• Managing your own credit control workload, diary and follow-up schedule.
• Making warm, professional and confident outbound calls to clients.
• Sending clear, well-written emails with excellent tone and accuracy.
• Liaising with colleagues across the wider Streets Group to resolve queries.
• Working towards regular KPIs and targets while maintaining strong client relationships.Handling difficult or pressured situations with calmness, clarity and professionalism.

Who We’re Looking For

• Excellent written English and a warm, confident phone manner.
• Organised, proactive and able to manage your own workload.
• Calm, clear and professional when dealing with pressured situations.
• Detail-focused with strong communication skills.
• Previous credit control or customer communication experience is helpful, but not essential.
• Accounting knowledge is desirable, but full training will be given.