Assistant Cafe Grill Restaurant Manager

The Employment Channel; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A hospitality management agency seeks an experienced Restaurant Manager in Cape Town. The role requires overseeing guest service, daily operations, and team training in a high-standard dining environment. Candidates must have a diploma in Hotel or Food & Beverage Management and at least four years of relevant experience, including two years in a supervisory role. Strong communication skills and proficiency in relevant software are essential.

Qualifications

• Minimum 4 years of food and beverage service experience in a 4/5 star hotel or fine dining establishment.
• At least 2 years in a management or supervisory role.
• Able to work flexible hours, including weekends and holidays.

Responsibilities

• Ensure guest service is provided according to hotel standards.
• Perform daily checks of the restaurant area for cleanliness.
• Conduct weekly training sessions to maintain service standards.
• Track beverage stock movement accurately.

Skills

Guest service

Cash-up management

Team coordination

Food and beverage knowledge

Communication skills

Education

Diploma in Hotel or Food & Beverage Management

Tools

Microsoft Office

Point of Sales System (Micros)

Stock Management System (Micros Control)

Job description

Duties & Responsibilities

Guest Service in the Restaurant, In-room dining, Mini bar and at the pool side is in accordance with Hotels standards.Mise en place requirements are completed in accordance with SOP.Operating Equipment is correctly managed to ensure sufficient stock and minimal breakages.Performing daily checks of the restaurant area cleanliness and repair ensuring that the venue is guest ready.Weekly on the job training to ensure high standard of service is met.Running of daily team meetings before service ensuring that staff are fully briefed of the restaurant and guest requirements of the day.Ensure that beverage stock movement is correctly and accurately tracked; as well as captured on FnBShop.Ensure end of service cash-ups and float management are completed in accordance with SOP.Co-ordinating special requests and extraordinary tasks in accordance with SOP.Monitoring and reporting cover counts and average spend trends.Ensuring all maintenance concerns are reported as they occur; and then followed-up on daily until they have been resolved.

Desired Experience & Qualification

Diploma in Hotel or Food & Beverage Management.Must have at least 4 years food and beverage service experience in a 4 / 5

• Hotel Restaurant or Fine Dining Establishment; of which 2 years should be in a management or supervision roleputer literate with working knowledge of Microsoft Office Outlook, Word and Excel.Experience at operator level of a Point of Sales System – exposure to Micros advantageous.Experience at operator level of a Stock Management System – exposure to Micros Control advantageous Highly presentableSolid English verbal and written communication skills.Fluent with hospitality language and terminology, particularly food and beverage vocabulary.Exposure and understanding of restaurant financials.Experience in Service RecoveryAble to work flexible hours, weekends and holidaysADVANTAGEOUS EXPERIENCEExposure to MicrosExposure to Micros ControlWSET Level 1WSET Level 2